Text and visual annotation tools for scalable design feedback

Designers who wish to solicit feedback online have access to a variety of tools. Yet when selecting one tool over another for feedback collection, there is little empirical evidence to guide a designer's decision. We conducted an online study (N=360) where participants provided design feedback using two representative classes of feedback collection interfaces: spatial and nonspatial. For each interface, we also manipulated access to history feedback. Our results showed that the presence of history introduced a fixation effect where providers entered feedback that was more similar to the feedback they reviewed. Providers in the non-spatial condition entered feedback that was 24% longer than the spatial condition; whereas providers in the spatial condition left more investigation feedback. There was no difference in specificity between conditions. Results suggest that the more important choice designers must make is not the class of tool they use but whether history feedback is included.

Name thesis:degree_name

M.S.

Level thesis:degree_level

Thesis

Discipline thesis:degree_discipline

Computer Science

Grantor

University of Illinois at Urbana-Champaign

Year dc:date

2016

Author dc:creator

• Mangutov, Kirill

Contributors dc:contributor

• Bailey, Brian P.

• Crowdsourcing
• Design
• Feedback
• Creativity

Statement dc:rights

• Copyright 2016 Kirill Mangutov

Language dc:language

en

Handle dc:identifier

http://hdl.handle.net/2142/92998

OAI identifier oai:identifier

oai:www.ideals.illinois.edu:2142/92998