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University of Illinois at Urbana-Champaign

Analysis of office automation competencies needed by office managers

Abstract

dc:description

The purpose of this study is to make recommendations for office administration systems curricula in four-year colleges and universities and office management training programs by analyzing the office automation competencies needed by practicing office managers. More specifically, the study attempted to determine what office automation competencies are perceived to be important for office managers, what is the perceived performance level of office automation competencies for office managers, how is office automation competence for office managers assessed and what are common methods for office managers to gain office automation competency?

Degree

thesis:*
Name thesis:degree_name
Ph.D.
Level thesis:degree_level
Dissertation
Discipline thesis:degree_discipline
Education
Grantor
University of Illinois at Urbana-Champaign
Year dc:date
2011

Author and committee

dc:creator, dc:contributor.*
Author dc:creator
  • Erickson, Brenda Kay
Contributors dc:contributor
  • Wentling, Tim

Subjects

dc:subject × 3

Rights

dc:rights
Statement dc:rights
  • Copyright 1996 Erickson, Brenda Kay
Language dc:language
eng

Identifiers

dc:identifier.*
Identifier
AAI9625130
(UMI)AAI9625130
OAI identifier oai:identifier
oai:www.ideals.illinois.edu:2142/23052

Chain of custody

source
Harvested from
University of Illinois - Urbana-Champaign
Base URL
www.ideals.illinois.edu/oai-pmh
Last updated
2026-07-22
Source record
OAI-PMH GetRecord
citation

Erickson, Brenda Kay. Analysis of office automation competencies needed by office managers. Dissertation thesis, University of Illinois at Urbana-Champaign, 2011. http://hdl.handle.net/2142/23052