MANAGING PUBLIC SECTOR JOB SATISFACTION: THE INFLUENCE OF TEAM BOUNDARY SPANNING, DOWNWARD COMMUNICATION AND DEMOGRAPHIC DIVERSITY MANAGEMENT PRACTICES

In this study I examine how management practices influence federal employee job satisfaction. I find that employee perception of team boundary spanning, organizational communication and demographic diversity has a sizable influence on job satisfaction. These interactions are moderated by perceptions of managerial trust. This analysis of 2014 Federal Employee Viewpoint Survey (FEVS) data suggests that managerial influence on job satisfaction can be more accurately measured by evaluating facets of management.

Name thesis:degree_name

Doctor of Philosophy

Level thesis:degree_level

Campus Only Dissertation

Discipline thesis:degree_discipline

Political Science

Year

2016

Author dc:creator

• DiStefano, Charles Ian

Contributors dc:contributor

• Burnside, Randolph

• communication
• diversity
• job satisfaction
• management
• team boundary spanning
• trust

Repository record dc:identifier

https://opensiuc.lib.siu.edu/dissertations/1304

OAI identifier oai:identifier

oai:opensiuc.lib.siu.edu:dissertations-2308