Systemic Team Coaching in a Volatile, Uncertain, Complex & Ambiguous (VUCA) World

This thesis explores the impact of systemic team coaching and emotional intelligence (EI) development on leadership and team performance in hierarchical organizations within a VUCA (volatile, uncertain, complex, and ambiguous) world. The research investigates how these interventions can enhance team cohesion, communication, and adaptability. Utilizing an interpretative phenomenological approach, qualitative data was collected through semi-structured interviews and coaching sessions with team members from a municipal utility company. Findings reveal that systemic team coaching reduces hierarchical barriers, fosters psychological safety, and improves team dynamics, while EI development enhances self-awareness and interpersonal relationships. The integration of these approaches empowers leaders and teams to navigate complex challenges more effectively, promoting resilience and innovation in rapidly changing environments. This study contributes to the growing body of knowledge on leadership development and offers practical recommendations for organizations seeking to thrive in the modern world.

Author dc:creator

• Patsula, Kristina

Advisor dc:contributor.advisor

• Farish, Tanis

• School of executive education

Language dc:language.iso

en_US

Identifier URI

https://doi.org/10.25316/ir-20295

OAI identifier oai:identifier

oai:null:10613/28721