Internal communication: the changing roles of human resources and public relations

<p>This study provides public relations and human resource professionals with information on which office is communicating to employees.</p> <p>For secondary research, the author did an online search of Rowan University's Campbell Library databases and an Internet search.</p> <p>The author collected data from 51 online surveys distributed to public relations, human resources and communication professionals.</p> <p>Surveys indicated that the human resource office deals largely with communicating training, policy and management decisions to employees. Survey responses indicated that the public relations office reports new product/service updates and community involvement/activities to employees.</p> <p>The author also conducted an e-mail interview with an internal communications professor from Rowan University's College of Communication. An e-mail interview was also conducted with two human resources professionals.</p>

Name thesis:degree_name

M.A. in Public Relations

Level thesis:degree_level

Thesis

Discipline thesis:degree_discipline

Public Relations & Advertising

Year dc:date.available

2003

Author dc:creator

• Johnson, E. Morgan

Contributors dc:contributor

• Bagin, Don

• Personnel management
• Public Relations and Advertising

Repository record dc:identifier

https://rdw.rowan.edu/etd/1326

OAI identifier oai:identifier

oai:rdw.rowan.edu:etd-2326