This study provides public relations and human resource professionals with information on which office is communicating to employees.
For secondary research, the author did an online search of Rowan University's Campbell Library databases and an Internet search.
The author collected data from 51 online surveys distributed to public relations, human resources and communication professionals.
Surveys indicated that the human resource office deals largely with communicating training, policy and management decisions to employees. Survey responses indicated that the public relations office reports new product/service updates and community involvement/activities to employees.
The author also conducted an e-mail interview with an internal communications professor from Rowan University's College of Communication. An e-mail interview was also conducted with two human resources professionals.
","abstract_html":"<p>This study provides public relations and human resource professionals with information on which office is communicating to employees.</p> <p>For secondary research, the author did an online search of Rowan University's Campbell Library databases and an Internet search.</p> <p>The author collected data from 51 online surveys distributed to public relations, human resources and communication professionals.</p> <p>Surveys indicated that the human resource office deals largely with communicating training, policy and management decisions to employees. Survey responses indicated that the public relations office reports new product/service updates and community involvement/activities to employees.</p> <p>The author also conducted an e-mail interview with an internal communications professor from Rowan University's College of Communication. An e-mail interview was also conducted with two human resources professionals.</p>","abstract_has_math":false,"creators":["Johnson, E. Morgan"],"institution":null,"degree_name":"M.A. in Public Relations","degree_level":"Thesis","degree_discipline":"Public Relations & Advertising","degree_department":null,"school":null,"contributors":["Bagin, Don"],"advisors":[],"committee_chairs":[],"committee_members":[],"year":2003,"date_issued":"2003-06-25T07:00:00Z","date_published":"2003-06-25T07:00:00Z","updated_at":"2026-07-24T04:14:13Z","subjects":["Personnel management","Public Relations and Advertising"],"languages":[],"rights":[],"rights_urls":[],"identifier_entries":[]},"links":{"outbound_url":"https://rdw.rowan.edu/etd/1326","outbound_label":"Repository record","outbound_source":"dc:identifier"},"metadata_groups":[{"id":"people","label":"People","entries":[{"key":"dc:contributor","label":"Contributor","values":["Bagin, Don"]},{"key":"dc:creator","label":"Author","values":["Johnson, E. Morgan"]}]},{"id":"academic_context","label":"Academic Context","entries":[{"key":"dc:date.available","label":"Dc Date Available","values":["2016-05-08T07:00:00Z"]},{"key":"thesis:degree_discipline","label":"Discipline","values":["Public Relations & Advertising"]},{"key":"thesis:degree_level","label":"Degree Level","values":["Thesis"]},{"key":"thesis:degree_name","label":"Degree Name","values":["M.A. in Public Relations"]}]},{"id":"subjects_keywords","label":"Subjects and Keywords","entries":[{"key":"dc:subject","label":"Dc Subject","values":["Personnel management","Public Relations and Advertising"]}]},{"id":"identifiers","label":"Identifiers","entries":[{"key":"dc:identifier","label":"Identifier","values":["https://rdw.rowan.edu/etd/1326"]}]},{"id":"additional","label":"Additional Metadata","entries":[{"key":"dc:description.abstract","label":"Abstract","values":["This study provides public relations and human resource professionals with information on which office is communicating to employees.
For secondary research, the author did an online search of Rowan University's Campbell Library databases and an Internet search.
The author collected data from 51 online surveys distributed to public relations, human resources and communication professionals.
Surveys indicated that the human resource office deals largely with communicating training, policy and management decisions to employees. Survey responses indicated that the public relations office reports new product/service updates and community involvement/activities to employees.
The author also conducted an e-mail interview with an internal communications professor from Rowan University's College of Communication. An e-mail interview was also conducted with two human resources professionals.
"]},{"key":"dc:title","label":"Title","values":["Internal communication: the changing roles of human resources and public relations"]}]}],"canonical_facts":{"dc:contributor":["Bagin, Don"],"dc:creator":["Johnson, E. Morgan"],"dc:date.available":["2016-05-08T07:00:00Z"],"dc:description.abstract":["This study provides public relations and human resource professionals with information on which office is communicating to employees.
For secondary research, the author did an online search of Rowan University's Campbell Library databases and an Internet search.
The author collected data from 51 online surveys distributed to public relations, human resources and communication professionals.
Surveys indicated that the human resource office deals largely with communicating training, policy and management decisions to employees. Survey responses indicated that the public relations office reports new product/service updates and community involvement/activities to employees.
The author also conducted an e-mail interview with an internal communications professor from Rowan University's College of Communication. An e-mail interview was also conducted with two human resources professionals.
"],"dc:identifier":["https://rdw.rowan.edu/etd/1326"],"dc:subject":["Personnel management","Public Relations and Advertising"],"dc:title":["Internal communication: the changing roles of human resources and public relations"],"thesis:degree_discipline":["Public Relations & Advertising"],"thesis:degree_level":["Thesis"],"thesis:degree_name":["M.A. in Public Relations"]},"updated_at":"2026-07-24T04:14:13Z"}