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Claremont Graduate University

The Impact of a University/Online Program Management Provider Partnership on Faculty Approaches to Teaching Design: A Case Study Using Activity Theory

Abstract

dc:description.abstract

<p>As the number of online courses increase in Higher Education, many higher education institutions outsource online course development to an Online Program Management (OPM) provider because of a lack of budget, staff, and technology. Current research indicates that OPMs often do not have instructional design (ID) services tailored to a specific university. This research uses a Case Study in order to analyze how the nature and dynamics of a business partnership between a research university and an OPM provider impact faculty engagement and development of pedagogical and technological knowledge. They Activity Theory conceptual framework was used to direct inquiry and analysis. Results show a miss in the project management approach from the OPM side which made the process appear more like a start-up company and caused some faculty to lose motivation about the instructional design process. Impact on faculty pedagogical knowledge and development is different for each faculty and is dependent on faculty assumptions, personality, attitudes, training in pedagogy and technology, and past online teaching experiences. A Design Thinking approach from the OPM side and a learning mindset from the faculty side are very important to reap the most benefits of this relationship.</p>

Degree

thesis:*
Level thesis:degree_level
Open Access Dissertation
Year dc:date.available
2020

Author and committee

dc:creator, dc:contributor.*
Author dc:creator
  • Ramani, Swati
Contributors dc:contributor
  • Shamini Dias
  • George Bradford

Subjects

dc:subject × 9

Identifiers

dc:identifier.*
Repository record dc:identifier
https://scholarship.claremont.edu/cgu_etd/195
OAI identifier oai:identifier
oai:scholarship.claremont.edu:cgu_etd-1172

Chain of custody

source
Harvested from
Claremont Graduate University
Base URL
scholarship.claremont.edu/do/oai/
Last updated
2026-07-24
Source record
OAI-PMH GetRecord
citation

Ramani, Swati. The Impact of a University/Online Program Management Provider Partnership on Faculty Approaches to Teaching Design: A Case Study Using Activity Theory. Open Access Dissertation thesis, 2020. https://scholarship.claremont.edu/cgu_etd/195