The Impact of a University/Online Program Management Provider Partnership on Faculty Approaches to Teaching Design: A Case Study Using Activity Theory
type: CreativeWork
description: As the number of online courses increase in Higher Education, many higher education institutions outsource online course development to an Online Program Management (OPM) provider because of a lack of budget, staff, and technology. Current research indicates that OPMs often do not have instructional design (ID) services tailored to a specific university. This research uses a Case Study in order to analyze how the nature and dynamics of a business partnership between a research university and an OPM provider impact faculty engagement and development of pedagogical and technological knowledge. They Activity Theory conceptual framework was used to direct inquiry and analysis. Results show a miss in the project management approach from the OPM side which made the process appear more like a start-up company and caused some faculty to lose motivation about the instructional design process. Impact on faculty pedagogical knowledge and development is different for each faculty and is dependent on faculty assumptions, personality, attitudes, training in pedagogy and technology, and past online teaching experiences. A Design Thinking approach from the OPM side and a learning mindset from the faculty side are very important to reap the most benefits of this relationship.
abstract: As the number of online courses increase in Higher Education, many higher education institutions outsource online course development to an Online Program Management (OPM) provider because of a lack of budget, staff, and technology. Current research indicates that OPMs often do not have instructional design (ID) services tailored to a specific university. This research uses a Case Study in order to analyze how the nature and dynamics of a business partnership between a research university and an OPM provider impact faculty engagement and development of pedagogical and technological knowledge. They Activity Theory conceptual framework was used to direct inquiry and analysis. Results show a miss in the project management approach from the OPM side which made the process appear more like a start-up company and caused some faculty to lose motivation about the instructional design process. Impact on faculty pedagogical knowledge and development is different for each faculty and is dependent on faculty assumptions, personality, attitudes, training in pedagogy and technology, and past online teaching experiences. A Design Thinking approach from the OPM side and a learning mindset from the faculty side are very important to reap the most benefits of this relationship.
author: Ramani, Swati
keywords: Activity Theory, Active Learning, Faculty Development, Online Program Management Providers (OPMs), Instructional Design Firms, Pedagogy, Educational Leadership, Educational Technology, Higher Education and Teaching
date published: 2020-01-01T08:00:00Z
date modified: 2026-07-24T01:39:50Z
provider: Claremont Graduate University
publisher: Networked Digital Library of Theses and Dissertations
type: WebPage
source organization: Claremont Graduate University