Global ETD Search
Search theses and dissertations gathered from participating repositories worldwide. Every result links back to the library that holds it. No account is needed.
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Showing 1 to 14 of 14 for “"display rules"”.
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The Antecedents and Emergent Effects of Unit-level Display Rules: A Multilevel Investigation of Display Rules in Nursing
… & Elias, 2004) has theorized that emotional display rules are grounded, in part, in higher-level norms, most empirical research has focused on display rules as individual-level constructs. The present study examined the antecedents and consequences of emotional display rules at the work unit …
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Emotion Regulation and Adherence to Display Rules after Experiencing Childhood Trauma
… review of the literature on emotion regulation, display rules, and trauma, and examines how these constructs may influence or relate to one another. The literature review shows that previous research has revealed how trauma affects the use of emotion regulation; that emotion regulation is a part …
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The communication of emotion across languages and cultures: an exploration of display rules in foreign language learning
… cross-cultural misinterpretation. While groups displayed differences in their identification of which emotions were being displayed, they displayed similarities in the cues that marked them. All groups reported that they focused most on non-verbal cues and frequently on situational appraisal, …
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Examining the Effects of Display Rule Content and Individual Differences on Well-being, Performance, and Self-Regulatory Resource Depletion
This study examined the causal effects of display rules on self-regulatory resource depletion, emotional exhaustion, task performance, and emotional dissonance in the context of difficult customer interactions. Using a call center simulation, participants were assigned to one of four display rule …
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Emotional Expression and Adjustment of Adolescents Who Have Experienced a Military Parent Deployed
… differences in frequency and adherence to social display rules. The relationship of emotional expression and adjustment was also analyzed. Findings support the existence of gender differences in frequency of emotional expression, specifically that males had lower frequency of emotional expression …
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Predictors of Preferences For Performance of Emotional Work
… of preferences for conforming with emotional display rules. It was hypothesized that extraversion, neuroticism, experiential openness and self-monitoring will relate to individuals' comfort in displaying emotional requirements. It was also hypothesized that the socialization component of …
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Validation of the Emotional Work Requirements Scale
… analysis to determine organizational display rules. Further uses also exist for performance appraisal and stress assessment.
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What is emotional labour for coaches?
… and contexts where EL was present, and the ‘display rules’ to which they were striving to adhere. EL in coaching presented as the drive to display an acceptable ‘face’, to both coachees and those around coaching, which satisfied the coach’s own perceptions of professional coaching. This study …
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LEADING WITH EMOTIONAL LABOR AND AFFECTIVE LEADERSHIP CLIMATE AS ANTECEDENTS TO ENTREPRENEURIAL EFFECTIVENESS
… Here, proper management is contingent upon displaying emotions that “correspond” with display rules, situational requirements, and audience expectations. Thus, it is recommended herein that leaders closely monitor their behavior, predominately using genuine emotional displays when …
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"...Bless her little heart!": The Culture of Honor and Emotion Recognition
… abstract: Some researchers assert that cultural display rules may explain differences in perceiving emotions (Matsumoto, Yoo, & Chung, 2010). The current study examined the display rule of masking within the Southern culture of honor. It was hypothesized that masking within the culture of honor …
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The Relative Effectiveness of Exercise Breaks on Resistance to Surface Acting Demands
… fake their emotions to follow organizational display rules, but we know little about how exercise breaks can prevent harmful effects extending from this common job demand in some organizational settings (e.g., customer service). Fifty participants (N = 50) completed a surface acting task in …
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Emotion as information : inferring the unobserved causes of others' emotional expressions
… Study 3 tests children's understanding of social display rules. By middle childhood, children can use one person's emotional expressions regulated by a social context to infer the mental states of another. Altogether, these findings suggest that emotional cues provide a valuable entrée into the …
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The Effects of Emotional Labor on Employee Work Outcomes
… of one's inner feelings or outward behavior to display the appropriate emotion in response to display rules or occupational norms. This study concerns the development of an emotional labor model for the hospitality industry that aims at identifying the antecedents and consequences of emotional …