Interpersonal conflict within the context of the organization

This investigation was concerned with individual conflict management styles and situations. Participants were asked to complete the Organizational Communication Conflict Instrument (OCCI) (Putnam & Wilson, 1982) based on a particular conflict with a friend who is not a co-worker and a friend who is a co-worker. Results found that individuals do not change their conflict management styles based on situations. Also considered were the Big Three (Eysenck & Eysenck, 1985) personality types and their relationship to variability in one's conflict management styles. There were no relationships between variability and the Big Three.

Name thesis:degree_name

MA

Level thesis:degree_level

Thesis

Discipline thesis:degree_discipline

Communication Studies

Year dc:date.available

2002

Author dc:creator

• Sauders, Jodi Lynn

Contributors dc:contributor

• Keith D. Weber.
• Brian R Patterson
• Rebecca M. Chory-Assad

• Management
• Labor relations
• Communication

Identifier

https://researchrepository.wvu.edu/etd/840

OAI identifier oai:identifier

oai:researchrepository.wvu.edu:etd-1843