The Influence of Job Satisfaction and Life Satisfaction on Immediate Mood States, Withdrawal Intentions, and Organizational Citizenship Behaviors

Affective states influence an individual's level of job satisfaction and life satisfaction. Affective states also influence behavior (e.g., withdrawal intentions and Organizational Citizenship Behaviors). The present study investigated the inverse relationship—that is, whether job and life satisfaction influence immediate mood state, and consequently withdrawal intentions and Organizational Citizenship Behaviors. Participants, who role played a restaurant server, were given a scenario that induced either positive job or life satisfaction, negative job or life satisfaction, or no information was given regarding their level of job or life satisfaction. Participants then responded to instruments measuring immediate mood state and behavioral consequences. Results indicated that an individual's level of job and life satisfaction influenced immediate mood state. In addition, job and life satisfaction influenced both withdrawal intention and Organizational Citizenship Behaviors.

Name thesis:degree_name

Master of Arts

Discipline thesis:degree_discipline

Department of Psychology

Year

2003

Author dc:creator

• Battista, Lynne

• Industrial and Organizational Psychology

Repository record dc:identifier

https://digitalcommons.wku.edu/theses/579

OAI identifier oai:identifier

oai:digitalcommons.wku.edu:theses-1582