A test of the CWB-OCB emotion-centered model

Discretionary behaviors such as counterproductive work behaviors (CWBs) and organizational citizenship behaviors (OCBs) exist outside of the job description, but these behaviors nevertheless have profound influence on the organization and its members. Using Spector and Fox’s (2002) General OCB-CWB emotion centered model as the conceptual framework, I tested a specific model with personality, perceptions of the workplace, and emotional processes as antecedents of both OCB and CWB. The proposed model fit the data well and the results indicated that the emotional processes of burnout and engagement partially mediate the individual and organizational antecedents.

Name thesis:degree_name

Doctor of Philosophy

Level thesis:degree_level

Dissertation

Discipline thesis:degree_discipline

Management

Year dc:date.available

2010

Author dc:creator

• O'Boyle, Ernest

Contributors dc:contributor

• Larry Williams

• cwb
• ocb
• Business
• Business Administration, Management, and Operations

Statement dc:rights

• © The Author

Identifier

https://scholarscompass.vcu.edu/etd/104

OAI identifier oai:identifier

oai:scholarscompass.vcu.edu:etd-1103