Evaluating training programmes: A grounded theory exploration of training evaluation as experienced by managers working in the textile industry in Bangladesh and the development of a new approach for the evaluation of training within that context

The aim of this research was to assess the existing models for the evaluation of training and propose a context specific theory and model for adoption by the textile industry in Bangladesh. The research adopted grounded theory as the methodology. That guided the approach to literature inclusion, the in-depth interviews with a sample of 45 managerial and training provider participants and subsequent data analysis. Consequently, the research proposed a conceptual framework which led to the development of a new model for use in that particular context. The substantive theory and model developed explained how training could be evaluated effectively in a different cultural and business context from that of all existing theories and models. The research therefore made significant theoretical, managerial practice and methodological contributions to the subject. The findings identified a new approach to the evaluation of training outcomes based on two causal conditions, six contexts, one intervening condition, six processes and four consequences/outcomes. These factors offered a different approach and way to evaluate training compared to the existing models. For example, the consequences/outcomes of training evaluation reflected evaluation based on the immediate outcomes, direct outcomes, behavioural outcomes and performance outcomes of training. The outcome from this research offered a significantly improved integration of theory and practice for the effective evaluation of training within the context of the textile industry in Bangladesh. Consequently, that reflected both the managerial and theoretical contributions of the research. The proposed theory and model were unique to textile industry in Bangladesh and provided managers and training specialists with both data on the consequences of the training provided and guidelines on how approach the future design and delivery of training activities. Finally, the research identified several areas for future research into specific aspects of training, its evaluation and the means of monitoring it. The methodology adopted was also a contribution to existing knowledge about the use of the grounded theory methodology in developing economies, specifically, the textile industry within Bangladesh.

Name dc:type.qualificationname

phd

Level dc:type.qualificationlevel

doctoral

Grantor dc:publisher.institution

University of Wales Trinity Saint David

Year dc:date.issued

2020

Author dc:creator

• Begum, Mahmuda

• HD Diwydiannau. Defnydd tir. Llafur
• HD28 Rheoli. Rheoli Diwydiannol

DOI

10.82227/repository.uwtsd.ac.uk.00001438

Dc Identifier Grantnumber

UWTSD

OAI identifier oai:identifier

oai:repository.uwtsd.ac.uk:1438