Organizational settings and profiles of servant leadership

This study sought to determine the perception of servant leadership in business-model organizational settings and to assess the potential significance between servant leadership perception and variables, both demographic and others, related to volunteer service. Using the Servant Leadership Scale (Liden et al., 2008), a 28-item survey, combined with 9 additional questions, individuals in five organizational settings in the Southeast region of the United States of America were queried via an online survey method distributed by email. Respondents from each organization reported an overall perception of servant leadership according to the seven-dimension means of emotional healing, creating value for the community, conceptual skills, empowering, helping subordinates grow and succeed, putting subordinates first, and behaving ethically. Using Kruskal-Wallis and Mann-Whitney U nonparametric statistical testing, significance was found for three of organizational settings: between the collected variables of gender, years worked, years volunteered outside of workplace, years volunteered within organizational site, professional/industry related certifications obtainment, and educational attainment, as these variables related to the servant leadership dimension means. Reference to the servant leadership dimensions correspond to respondents’ perceptions as reported in the SL Scale and categorized according to the survey items linked to each dimension area (Liden et al., 2008).

Grantor dc:publisher

University of Tennessee at Chattanooga

Author dc:creator

• Mook, Dalton Elder

Contributors dc:contributor

• Bernard, Hinsdale
• Tucker, James; Blankenbaker, Ronald; Rausch, David
• College of Health, Education, and Professional Studies

• Leadership
• Leadership -- Moral and ethical aspects

Licence

• https://rightsstatements.org/page/InC/1.0/?language=en

Language dc:language

English, eng

Repository record dc:identifier

https://scholar.utc.edu/theses/91

OAI identifier oai:identifier

oai:scholar.utc.edu:theses-1056