Improving Employee Engagement through the Development of an Enterprise Performance Management System

<p>There is ample evidence of our health care delivery system relying heavily on value-based outcomes. The increased focus on outcomes has required health care organizations to adjust how they approach data and how they successfully implement performance management systems. These performance management systems help the organization identify, measure, and report the organization’s performance at an enterprise level using key performance indicators clearly linked to the organization’s overall strategy. As one organization began implementing an enterprise performance management system, the goal of this project was to show how participating in projects with that level of strategic impact can lead to improved engagement scores. </p>

Name thesis:degree_name

Doctor of Nursing Practice (DNP)

Level thesis:degree_level

Project

Discipline thesis:degree_discipline

Nursing

Year dc:date.available

2016

Author dc:creator

• Abner, Carlton D

Contributors dc:contributor

• Marjorie Barter, EdD, RN, CNL, CENP
• Robin Buccheri, PhD, RN, MHNP, FAAN

• enterprise performance management
• employee engagement
• KPI
• balanced scorecard
• Health and Medical Administration
• Nursing Administration
• Performance Management
• Strategic Management Policy

Repository record dc:identifier

https://repository.usfca.edu/dnp/83

OAI identifier oai:identifier

oai:repository.usfca.edu:dnp-1097