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University of San Francisco

Sensitivity Training Symposium: For Museum Staff and Docents

Abstract

dc:description.abstract

<p>To address the concerns of disabled museum patrons, this capstone posits a Sensitivity Training Symposium for museum docents, staff, and volunteers. These disabilities range from vision impairment to dementia and even autism. This study will analyze how to treat people with disabilities, sensitivity training techniques in the workplace, and how to apply techniques learned to the disabled community. Research was done with the use of two different approaches to sensitivity training techniques, four books, seven journal articles, and four websites. Three major points of focus for the Symposium will be inclusion, sensitivity training, and current trends in museum access. Sensitivity training will concentrate on activities through interactive exercises, guest speakers who are experts, and modifying touch tours in the museum. The purpose of the Symposium is to create a shift in empathy towards our disabled community through sensitivity training.</p>

Degree

thesis:*
Name thesis:degree_name
Master of Arts in Museum Studies
Level thesis:degree_level
Restricted Project/Capstone - USF access only
Discipline thesis:degree_discipline
Museum Studies
Year dc:date.available
2015

Author and committee

dc:creator, dc:contributor.*
Author dc:creator
  • Langlois, Laura A
Contributors dc:contributor
  • Stephanie Brown
  • Marjorie Schwarzer
  • Paula Birnbaum

Subjects

dc:subject × 7

Identifiers

dc:identifier.*
Repository record dc:identifier
https://repository.usfca.edu/capstone/245
OAI identifier oai:identifier
oai:repository.usfca.edu:capstone-1257

Chain of custody

source
Harvested from
University of San Francisco
Base URL
repository.usfca.edu/do/oai/
Last updated
2026-07-24
Source record
OAI-PMH GetRecord
citation

Langlois, Laura A. Sensitivity Training Symposium: For Museum Staff and Docents. Restricted Project/Capstone - USF access only thesis, 2015. https://repository.usfca.edu/capstone/245