To address the concerns of disabled museum patrons, this capstone posits a Sensitivity Training Symposium for museum docents, staff, and volunteers. These disabilities range from vision impairment to dementia and even autism. This study will analyze how to treat people with disabilities, sensitivity training techniques in the workplace, and how to apply techniques learned to the disabled community. Research was done with the use of two different approaches to sensitivity training techniques, four books, seven journal articles, and four websites. Three major points of focus for the Symposium will be inclusion, sensitivity training, and current trends in museum access. Sensitivity training will concentrate on activities through interactive exercises, guest speakers who are experts, and modifying touch tours in the museum. The purpose of the Symposium is to create a shift in empathy towards our disabled community through sensitivity training.
","abstract_html":"<p>To address the concerns of disabled museum patrons, this capstone posits a Sensitivity Training Symposium for museum docents, staff, and volunteers. These disabilities range from vision impairment to dementia and even autism. This study will analyze how to treat people with disabilities, sensitivity training techniques in the workplace, and how to apply techniques learned to the disabled community. Research was done with the use of two different approaches to sensitivity training techniques, four books, seven journal articles, and four websites. Three major points of focus for the Symposium will be inclusion, sensitivity training, and current trends in museum access. Sensitivity training will concentrate on activities through interactive exercises, guest speakers who are experts, and modifying touch tours in the museum. The purpose of the Symposium is to create a shift in empathy towards our disabled community through sensitivity training.</p>","abstract_has_math":false,"creators":["Langlois, Laura A"],"institution":null,"degree_name":"Master of Arts in Museum Studies","degree_level":"Restricted Project/Capstone - USF access only","degree_discipline":"Museum Studies","degree_department":null,"school":null,"contributors":["Stephanie Brown","Marjorie Schwarzer","Paula Birnbaum"],"advisors":[],"committee_chairs":[],"committee_members":[],"year":2015,"date_issued":"2015-12-18T08:00:00Z","date_published":"2015-12-18T08:00:00Z","updated_at":"2026-07-24T05:43:24Z","subjects":["museum access programming","museum studies","disabled","community","Fine Arts Museums of San Francisco","and sensitivity training","Arts and Humanities"],"languages":[],"rights":[],"rights_urls":[],"identifier_entries":[]},"links":{"outbound_url":"https://repository.usfca.edu/capstone/245","outbound_label":"Repository record","outbound_source":"dc:identifier"},"metadata_groups":[{"id":"people","label":"People","entries":[{"key":"dc:contributor","label":"Contributor","values":["Stephanie Brown","Marjorie Schwarzer","Paula Birnbaum"]},{"key":"dc:creator","label":"Author","values":["Langlois, Laura A"]}]},{"id":"academic_context","label":"Academic Context","entries":[{"key":"dc:date.available","label":"Dc Date Available","values":["2015-12-15T08:00:00Z"]},{"key":"thesis:degree_discipline","label":"Discipline","values":["Museum Studies"]},{"key":"thesis:degree_level","label":"Degree Level","values":["Restricted Project/Capstone - USF access only"]},{"key":"thesis:degree_name","label":"Degree Name","values":["Master of Arts in Museum Studies"]}]},{"id":"subjects_keywords","label":"Subjects and Keywords","entries":[{"key":"dc:subject","label":"Dc Subject","values":["museum access programming","museum studies","disabled","community","Fine Arts Museums of San Francisco","and sensitivity training","Arts and Humanities"]}]},{"id":"identifiers","label":"Identifiers","entries":[{"key":"dc:identifier","label":"Identifier","values":["https://repository.usfca.edu/capstone/245"]}]},{"id":"additional","label":"Additional Metadata","entries":[{"key":"dc:description.abstract","label":"Abstract","values":["To address the concerns of disabled museum patrons, this capstone posits a Sensitivity Training Symposium for museum docents, staff, and volunteers. These disabilities range from vision impairment to dementia and even autism. This study will analyze how to treat people with disabilities, sensitivity training techniques in the workplace, and how to apply techniques learned to the disabled community. Research was done with the use of two different approaches to sensitivity training techniques, four books, seven journal articles, and four websites. Three major points of focus for the Symposium will be inclusion, sensitivity training, and current trends in museum access. Sensitivity training will concentrate on activities through interactive exercises, guest speakers who are experts, and modifying touch tours in the museum. The purpose of the Symposium is to create a shift in empathy towards our disabled community through sensitivity training.
"]},{"key":"dc:title","label":"Title","values":["Sensitivity Training Symposium: For Museum Staff and Docents"]}]}],"canonical_facts":{"dc:contributor":["Stephanie Brown","Marjorie Schwarzer","Paula Birnbaum"],"dc:creator":["Langlois, Laura A"],"dc:date.available":["2015-12-15T08:00:00Z"],"dc:description.abstract":["To address the concerns of disabled museum patrons, this capstone posits a Sensitivity Training Symposium for museum docents, staff, and volunteers. These disabilities range from vision impairment to dementia and even autism. This study will analyze how to treat people with disabilities, sensitivity training techniques in the workplace, and how to apply techniques learned to the disabled community. Research was done with the use of two different approaches to sensitivity training techniques, four books, seven journal articles, and four websites. Three major points of focus for the Symposium will be inclusion, sensitivity training, and current trends in museum access. Sensitivity training will concentrate on activities through interactive exercises, guest speakers who are experts, and modifying touch tours in the museum. The purpose of the Symposium is to create a shift in empathy towards our disabled community through sensitivity training.
"],"dc:identifier":["https://repository.usfca.edu/capstone/245"],"dc:subject":["museum access programming","museum studies","disabled","community","Fine Arts Museums of San Francisco","and sensitivity training","Arts and Humanities"],"dc:title":["Sensitivity Training Symposium: For Museum Staff and Docents"],"thesis:degree_discipline":["Museum Studies"],"thesis:degree_level":["Restricted Project/Capstone - USF access only"],"thesis:degree_name":["Master of Arts in Museum Studies"]},"updated_at":"2026-07-24T05:43:24Z"}