Cultural Implications of Self-Other Agreement in Multisource Feedback: Comparing Samples from US, China, and Globally Dispersed Teams.

Application of multisource feedback (MSF) increased dramatically and became widespread globally in the past two decades, but there was little conceptual work regarding self-other agreement and few empirical studies investigated self-other agreement in other cultural settings. This study developed a new conceptual framework of self-other agreement and used three samples to illustrate how national culture affected self-other agreement. These three samples included 428 participants from China, 818 participants from the US, and 871 participants from globally dispersed teams (GDTs). An EQS procedure and a polynomial regression procedure were used to examine whether the covariance matrices were equal across samples and whether the relationships between self-other agreement and performance would be different across cultures, respectively. The results indicated MSF could be applied to China and GDTs, but the pattern of relationships between self-other agreement and performance was different across samples, suggesting that the results found in the U.S. sample were the exception rather than rule. Demographics also affected self-other agreement disparately across perspectives and cultures, indicating self-concept was susceptible to cultural influences. The proposed framework only received partial support but showed great promise to guide future studies. This study contributed to the literature by: (a) developing a new framework of self-other agreement that could be used to study various contextual factors; (b) examining the relationship between self-other agreement and performance in three vastly different samples; (c) providing some important insights about consensus between raters and self-other agreement; (d) offering some practical guidelines regarding how to apply MSF to other cultures more effectively.

Grantor dc:publisher

University of North Texas

Year dc:date

2007

Author dc:creator

• Lin, Yue

Contributors dc:contributor

• Beyerlein, Michael
• Hayslip, Bert
• Neumann, Craig S.
• Carey, Timothy P.

• multisource feedback
• 360 degree feedback
• self-other agreement
• culture
• global teams
• Communication in organizations.
• Communication in organizations -- United States.
• Communication in organizations -- China.
• Organizational effectiveness -- Evaluation.

Statement dc:rights

• Public
• Copyright
• Lin, Yue
• Copyright is held by the author, unless otherwise noted. All rights reserved.

Language dc:language

English

Identifier

oclc: 191955009
https://digital.library.unt.edu/ark:/67531/metadc3947/
ark: ark:/67531/metadc3947

OAI identifier oai:identifier

info:ark/67531/metadc3947