The Effect of Blackboard Tools on the Community of Inquiry and Learner Satisfaction with Learning Management System-Enabled Courses

<p>Online education has increased in popularity throughout higher education in recent decades, with learning management systems (LMSs) now being used by the majority of higher education institutions throughout the United States (Allen, Seaman, Poulin, & Straut, 2016). The Community of Inquiry (CoI) theoretical framework is composed of interrelated cognitive, teaching, and social presences, which make up a deeper learning experience (Garrison, Anderson, & Archer, 2010). This study sought to further the theoretical and practical application of the CoI by evaluating learner satisfaction with LMS-enabled courses in vocational areas of study and additional course delivery formats (online, hybrid, and web-enhanced). Results from the study showed that in the hospitality management field of higher education, teaching presence and social presence were positively associated with student satisfaction with LMS tools and features. However, the research did not yield significant results when examining whether course delivery format affected CoI or student satisfaction with courses that use LMS tools and features.</p>

Name thesis:degree_name

Doctor of Philosophy (PhD)

Level thesis:degree_level

Dissertation

Discipline thesis:degree_discipline

Hospitality Management

Grantor dc:publisher

University of Nevada, Las Vegas

Year dc:date.available

2016

Author dc:creator

• Swift, Alice

Contributors dc:contributor

• Jean Hertzman
• Gail Sammons
• Seyhmus Baloglu
• Alice Corkill

• Curriculum and Instruction
• Education
• Instructional Media Design

Statement dc:rights

• IN COPYRIGHT. For more information about this rights statement, please visit http://rightsstatements.org/vocab/InC/1.0/

Language dc:language

English

Identifier

https://oasis.library.unlv.edu/thesesdissertations/2905

OAI identifier oai:identifier

oai:oasis.library.unlv.edu:thesesdissertations-3908