Structures of Communication to Retrieve Information in Organizational Work Teams: A Transactive Memory Perspective

The findings indicate that certain hypothesized structures are supported while others are not. Particularly, team members in work teams ranging in size from 10 to 17 utilized their perceptions of expertise and organizational required knowledge (the knowledge required of a coworker based on perceptions of task responsibility) when deciding from whom on their team they would retrieve information. Additionally, the findings indicate that team members' perceptions of expertise align more closely with retrieval patterns than do self-reported expertise. In other words, there is an apparent disconnect between people's self-perceptions of expertise and the perceptions that teammates have of their expertise.

Name thesis:degree_name

Ph.D.

Level thesis:degree_level

Dissertation

Discipline thesis:degree_discipline

Speech Communication

Grantor

University of Illinois at Urbana-Champaign

Year dc:date

2015

Author dc:creator

• Palazzolo, Edward Thomas

Contributors dc:contributor

• Contractor, Noshir S.

• Information Science

Language dc:language

eng

Identifier

(MiAaPQ)AAI3086154

OAI identifier oai:identifier

oai:www.ideals.illinois.edu:2142/87510