Utilization of Corporate University Training Program Evaluation

The data obtained through the interviews, document review, and observations were content-analyzed to identity trends and patterns that existed in individual sites as well as among the four corporate universities. To determine influential factors impacting use in the four sites, a meta-analytic conceptual framework developed by Cousins and Leithwood (1986) was used. This study's findings illustrate that training program evaluation results are being used by multiple individuals both from within the corporate universities, as well as throughout the entire organizations in which these entities are housed, for a number of key purposes. While the majority of these purposes are instrumental in nature, several examples of both conceptual and symbolic use were cited by participants. The seven major factors found to impact the use of evaluation results in the four corporate universities include: communication quality; timeliness; commitment and/ or receptiveness to evaluation; evaluation quality; credibility; relevance; and, findings.

Name thesis:degree_name

Ph.D.

Level thesis:degree_level

Dissertation

Discipline thesis:degree_discipline

Education

Grantor

University of Illinois at Urbana-Champaign

Year dc:date

2015

Author dc:creator

• Bober, Christopher F.

Contributors dc:contributor

• Wentling, Tim

• Education, Industrial

Language dc:language

eng

Identifier

(MiAaPQ)AAI9971034

OAI identifier oai:identifier

oai:www.ideals.illinois.edu:2142/80384