An Exploration of Technical Troubleshooting Expertise in Design, Manufacturing, and Repair Contexts

The purpose of this study was to explore electronic troubleshooting expertise in three contexts (design, production, and repair) that reflect distinct problem solving task environments, in an effort to provide a more precise definition of the boundaries of expertise in electronics troubleshooting and the relationship of context to the development of troubleshooting instruction. Based on the cognitive science approach to the study of expertise, two related investigations explored knowledge base content and actual troubleshooting performance in contextually representative tasks. Although broad generalizations are limited due to sample size, important implications for the study of electronics troubleshooting expertise were discovered.

Name thesis:degree_name

Ph.D.

Level thesis:degree_level

Dissertation

Discipline thesis:degree_discipline

Education

Grantor

University of Illinois at Urbana-Champaign

Year dc:date

2014

Author dc:creator

• Flesher, Jeffrey Will

Contributors dc:contributor

• Johnson, Scott D.

• Education, Industrial
• Physics, Electricity and Magnetism
• Education, Vocational

Identifier

(UMI)AAI9314867

OAI identifier oai:identifier

oai:www.ideals.illinois.edu:2142/71932