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University of Illinois at Urbana-Champaign
Importance and Anticipation as Expectation and Their Relationship to Patient Satisfaction With Health Care
Abstract
dc:descriptionThis dissertation explores the phenomena and theoretical formulations that underlie patient satisfaction. Specifically, it explores the relationship between patient expectations (importance ratings and anticipation) and patient satisfaction to see whether and to what extent these two constructs are related.
Degree
thesis:*- Name thesis:degree_name
- Ph.D.
- Level thesis:degree_level
- Dissertation
- Discipline thesis:degree_discipline
- Social Work
- Grantor
- University of Illinois at Urbana-Champaign
- Year dc:date
- 2014
Author and committee
dc:creator, dc:contributor.*- Author dc:creator
-
- Hsieh, Mei-O
Subjects
dc:subject × 2Identifiers
dc:identifier.*- Identifier
- (UMI)AAI8908711
- OAI identifier oai:identifier
- oai:www.ideals.illinois.edu:2142/71495