Home Care Service Delivery: Proprietary Versus Non-Proprietary Organizations

This research addresses the comparative effectiveness of a market mechanism. Is it superior to a government/voluntary mechanism in the delivery of community-based social services? The proprietary organizations examined reflect the assumptions of a market mechanism while the non-proprietary organizations operate under the assumptions of a government/voluntary mechanism. These two contrasting mechanisms for implementing social services were derived from the assumptions of two ideal-types in democratic theory regarding differences in administrative strategy and organizational motives. Organization theory suggested four dimensions of organizational effectiveness for evaluating these two mechanisms of service delivery. Each mechanism and its related organization type was hypothesized to maximized different dimensions of organizational effectiveness. Market mechanisms have greater adaptability and efficiency; government/voluntary mechanisms have greater quality of services and quality of the work environment.

Name thesis:degree_name

Ph.D.

Level thesis:degree_level

Dissertation

Discipline thesis:degree_discipline

Political Science

Grantor

University of Illinois at Urbana-Champaign

Year dc:date

2014

Author dc:creator

• Hughes, Bette Hill

• Political Science, General

Identifier

(UMI)AAI8324578

OAI identifier oai:identifier

oai:www.ideals.illinois.edu:2142/69805