Nonverbal and Verbal Content Behaviors in the Prediction of Interviewer Effectiveness

The present study assesses the ecological validity of previous research results which have suggested that an interviewer's nonverbal behaviors predominate over verbal content behaviors in the prediction of interviewer effectiveness ratings. In contrast to earlier investigations, the current study assesses naturally occurring interviewer behaviors and uses client rather than observer ratings of effectiveness gathered from analogue interviews. Results suggest that nonverbal interviewer behaviors do not clearly predominate over verbal content behaviors in the prediction of effectiveness ratings and that findings of nonverbal superiority are not generalizable to more ecologically valid interview settings.

Name thesis:degree_name

Ph.D.

Level thesis:degree_level

Dissertation

Discipline thesis:degree_discipline

Psychology

Grantor

University of Illinois at Urbana-Champaign

Year dc:date

2014

Author dc:creator

• Nagata, Donna Kiyo

• Psychology, Clinical

Identifier

(UMI)AAI8203540

OAI identifier oai:identifier

oai:www.ideals.illinois.edu:2142/69608