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University of Illinois at Urbana-Champaign

Voicing discontent: What happens to the grievance filer after the grievance?

Abstract

dc:description

"Previous empirical research on grievance systems suggests that managers punish grievance filers by giving them lower performance ratings, limiting their chances for promotion and even terminating their employment. The present study uses relevant theory in Organizational Psychology, Social Psychology and Organizational Behavior to examine to what extent these ""punishment effects"" are a result of an actual change in employees' behavior as a function of grievance-filing, having access to a grievance system or simply having a cause to file a grievance."

Degree

thesis:*
Name thesis:degree_name
Ph.D.
Level thesis:degree_level
Dissertation
Discipline thesis:degree_discipline
Psychology
Grantor
University of Illinois at Urbana-Champaign
Year dc:date
2011

Author and committee

dc:creator, dc:contributor.*
Author dc:creator
  • Olson, Julie Beth
Contributors dc:contributor
  • Carnevale, Peter J.

Subjects

dc:subject × 3

Rights

dc:rights
Statement dc:rights
  • Copyright 1992 Olson, Julie Beth
Language dc:language
eng

Identifiers

dc:identifier.*
Identifier
AAI9305644
(UMI)AAI9305644
OAI identifier oai:identifier
oai:www.ideals.illinois.edu:2142/18975

Chain of custody

source
Harvested from
University of Illinois - Urbana-Champaign
Base URL
www.ideals.illinois.edu/oai-pmh
Last updated
2026-07-22
Source record
OAI-PMH GetRecord
citation

Olson, Julie Beth. Voicing discontent: What happens to the grievance filer after the grievance?. Dissertation thesis, University of Illinois at Urbana-Champaign, 2011. http://hdl.handle.net/2142/18975