VeriSMS: A message verification system for inclusive and trusted patient outreach

As patient outreach over mobile phones gets more prevalent and successful, it also draws the attention of cybercriminals who aim to perform phishing attacks and impersonate healthcare facilities for fraud. In this study, we propose a patient outreach system that is both secure and inclusive to all patients, including those who only own feature phones that do not support smartphone apps. The proposed system utilizes only the existing phone call systems and text messaging services to make patients capable of verifying the authenticity of a received text message from a healthcare facility. We also investigate the trade-offs between security and usability to develop a practical solution for use in a real-world healthcare facility.

Name thesis:degree_name

M.S.

Level thesis:degree_level

Thesis

Discipline thesis:degree_discipline

Computer Science

Grantor

University of Illinois at Urbana-Champaign

Year dc:date

2023

Author dc:creator

• Wang, Chenkai

Contributors dc:contributor

• Wang, Gang

• Security
• Usable Security
• Smishing
• Phishing
• Spoofing
• Patient Outreach
• Sms
• Verification

Statement dc:rights

• Copyright 2023 Chenkai Wang

Language dc:language

en, eng

Handle dc:identifier

https://hdl.handle.net/2142/120582

OAI record oai:identifier

https://www.ideals.illinois.edu/oai-pmh?verb=GetRecord&metadataPrefix=etdms&identifier=oai%3Awww.ideals.illinois.edu%3A2142%2F120582