Service quality, services marketing, and the health care consumer: A study assessing the dimensions of service quality and their influence on patient satisfaction and intentions to return.

O'Connor, Stephen James

Back to results

University of Alabama Birmingham

Service quality, services marketing, and the health care consumer: A study assessing the dimensions of service quality and their influence on patient satisfaction and intentions to return.

dc:creator O'Connor, Stephen James

1988

Degree

thesis:*

Level thesis:degree_level: Dissertation
Year: 1988

Author and committee

dc:creator, dc:contributor.*

Author dc:creator: O'Connor, Stephen James

Identifiers

dc:identifier.*

Repository record dc:identifier: https://digitalcommons.library.uab.edu/etd-collection/5686
OAI identifier oai:identifier: oai:digitalcommons.library.uab.edu:etd-collection-6678

Chain of custody

source

Harvested from: University of Alabama Birmingham
Base URL: digitalcommons.library.uab.edu/do/oai/
Last updated: 2026-07-24
Source record: OAI-PMH GetRecord

related terms

citation

O'Connor, Stephen James. Service quality, services marketing, and the health care consumer: A study assessing the dimensions of service quality and their influence on patient satisfaction and intentions to return.. Dissertation thesis, 1988. https://digitalcommons.library.uab.edu/etd-collection/5686

Service quality, services marketing, and the health care consumer: A study assessing the dimensions of service quality and their influence on patient satisfaction and intentions to return.

Degree

Author and committee

Identifiers

Chain of custody

More from University of Alabama Birmingham