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Texas Woman's University

Customer satisfaction with complaint handling by a car rental company

dc:creator Taylor, Terry Lynn

thesis:degree_name Master of Science

dc:date.issued1991

Abstract

dc:description.abstract

No abstract available

Degree

thesis:*

Name thesis:degree_name: Master of Science
Level thesis:degree_level: Master
Discipline thesis:degree_discipline: Consumer Sciences
Grantor: Texas Woman's University
Year dc:date.issued: 1991

Author and committee

dc:creator, dc:contributor.*

Author dc:creator: Taylor, Terry Lynn
Chair dc:contributor.committeechair: Martin, Jennifer
Committee member dc:contributor.committeemember: Chenoweth, Lillian

Subjects

dc:subject × 5

Rights

Language dc:language.iso: en_US

Identifiers

dc:identifier.*

Handle dc:identifier.uri: https://hdl.handle.net/11274/16514
OAI identifier oai:identifier: oai:twu-ir.tdl.org:11274/16514

Chain of custody

source

Harvested from: Texas Woman's University
Base URL: twu-ir.tdl.org/server/oai/request
Last updated: 2026-07-24
Source record: OAI-PMH GetRecord

related terms

citation

Taylor, Terry Lynn. Customer satisfaction with complaint handling by a car rental company. Master thesis, Texas Woman's University, 1991. https://hdl.handle.net/11274/16514

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