Employee Retention in the BC Wildfire Service

My research focused on understanding factors that impact employee retention in the British Columbia Wildfire Service (BCWS) and devising action items, guided by the research question: “How might the BC Wildfire Service improve employee retention?” With adherence to the Royal Roads University Research Ethics Policy, I conducted participatory action research from an appreciative lens utilizing an action research engagement model. From a participant pool of approximately 2,000 employees in BCWS, I engaged with 10 participants in one-on-one interviews, and six of those participants in a design thinking exercise. Key findings and recommendations included enhancing connection between employees, revamping training, improving safety culture, increasing predictability in work scheduling, and improving pay and financial compensation.

Author dc:creator

• McQuade, Kelly, Bridget

Advisor dc:contributor.advisor

• Pozzobon, Tammy

• School of leadership studies

Language dc:language.iso

en_US

Identifier URI

https://doi.org/10.25316/ir-19728

OAI identifier oai:identifier

oai:null:10613/28102