"Hey, You're Muted" : Lessons Learned on Remote Onboarding During the COVID-19 Pandemic.

This thesis aimed to explore the experiences of organizational newcomers to a suddenly virtual workplace during the COVID-19 pandemic. A large Canadian employer granted me access to 12 individuals who remotely onboarded during the qualifying period, and a series of structured interviews took place. From the interviews, an analysis took place and information was able to be themed in the following categories: Overall views on remote onboarding, understanding of roles and responsibilities, understanding of organizational culture, and onboarding challenges. As a result of this research, it is recommended that employers in similarly structured environments place a heightened emphasis on training their leadership to be present and engaged, creating space and time for newcomers to develop connection with the organization and their peers, and streamline the process for quick and efficient technical support.

Author dc:creator

• Insell, Paula

Advisor dc:contributor.advisor

• DeVries, Irwin

• School of education and technology

Language dc:language.iso

en_US

Identifier URI

https://doi.org/10.25316/IR-19250

OAI identifier oai:identifier

oai:null:10613/27577