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Rowan University

Communication tactics for empowering employees: a guidebook for organizations and managers

Abstract

dc:description.abstract

<p>The purpose of this study is to establish communication tactics that apply to various communication situations in an empowerment context. The creation of such a reference source will offer a valuable resource for organizations and managers that wish to implement or change empowerment initiatives.</p> <p>The completion of the study has yielded a guidebook consisting of case studies that offer solutions to communication problems based on literary research. The case studies will act as a guide for effective communication tactics when implementing or altering an empowerment initiative.</p> <p>A non-scientific content analysis of relevant literature was completed to ascertain communication tactics and areas of communication prevalent in empowerment initiatives.</p> <p>A comprehensive literature review was completed to explain and define the following communication areas and their components: supplementary information, company priorities and goals, training, education, performance, teams, and groups. The review also yielded successful communication tactics associated with these areas: interpersonal communication, print communication, electronic communication, facilitators, team and group communication.</p>

Degree

thesis:*
Name thesis:degree_name
M.A. in Public Relations
Level thesis:degree_level
Thesis
Discipline thesis:degree_discipline
Public Relations & Advertising
Year dc:date.available
2002

Author and committee

dc:creator, dc:contributor.*
Author dc:creator
  • Pasley, Todd Michael
Contributors dc:contributor
  • Litwin, Larry

Subjects

dc:subject × 2

Identifiers

dc:identifier.*
Repository record dc:identifier
https://rdw.rowan.edu/etd/1496
OAI identifier oai:identifier
oai:rdw.rowan.edu:etd-2496

Chain of custody

source
Harvested from
Rowan University
Base URL
rdw.rowan.edu/do/oai/
Last updated
2026-07-24
Source record
OAI-PMH GetRecord
citation

Pasley, Todd Michael. Communication tactics for empowering employees: a guidebook for organizations and managers. Thesis thesis, 2002. https://rdw.rowan.edu/etd/1496