Abstract
dc:description.abstract<p>The study's results will show that the investor relations department at Commerce Bancorp Inc. helped to minimize damage to the company following the indictments of two of its officials in a Philadelphia corruption probe.</p> <p>Primary and secondary research will show that Commerce's IR department helped the company during its crisis after June 30, 2004. Interviews with Commerce's IR director and two Wall Street analysts reveal that Commerce minimized the damage to its reputation and brand by communicating effectively with the financial community, a major constituency.</p> <p>A content analysis shows that Commerce conducted successful crisis communication despite an unusual amount of negative publicity for a company its size.</p>
Degree
thesis:*- Name thesis:degree_name
- M.A. in Public Relations
- Level thesis:degree_level
- Thesis
- Discipline thesis:degree_discipline
- Public Relations & Advertising
- Year dc:date.available
- 2005
Author and committee
dc:creator, dc:contributor.*- Author dc:creator
-
- Welitzkin, Paul H.
- Contributors dc:contributor
-
- FitzGerald, Suzanne Sparks
Subjects
dc:subject × 2Identifiers
dc:identifier.*- Repository record dc:identifier
- https://rdw.rowan.edu/etd/1092
- OAI identifier oai:identifier
- oai:rdw.rowan.edu:etd-2092