Academic advising: a study of the impact of academic advising on student satisfaction

The purpose of this study was to determine if Rowan University undergraduate students are satisfied with the academic advising services being provided to them by the Center for Academic Advising and Exploration (CAAdE). The study investigated topics discussed between student and advisor, student's satisfaction with advising assistance, and student's impressions with their advisor. The Survey of Academic Advising, developed by American College Testing (ACT), was distributed to Rowan undergraduate students advised by the CAAdE center during spring of 2013. Descriptive statistics were used to analyze the completed data using Statistical Package for the Social Sciences (SPSS) computer software. The study found that Rowan University undergraduate students reported discussing scheduling, registration, programs, and course changes with the advisors. Additionally, the study found that, overall, Rowan University undergraduate students are satisfied with the academic advising they are receiving and report favorable impressions of their advisors.

Name thesis:degree_name

M.A. Higher Education

Level thesis:degree_level

Thesis

Discipline thesis:degree_discipline

Educational Services, Administration, and Higher Education

Year dc:date.available

2013

Author dc:creator

• Easterday, Stephanie

Contributors dc:contributor

• Sisco, Burton

• Counseling in higher education
• Higher Education
• Student Counseling and Personnel Services

Repository record dc:identifier

https://rdw.rowan.edu/etd/478

OAI identifier oai:identifier

oai:rdw.rowan.edu:etd-1477