Exploring Communicative Aspects of Client Satisfaction, Loyalty, and Retention in a Private, Non-profit Organization: A Qualitative, Interview-Based Study of Catholic Charities

Fortin, Amanda Michelle

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Portland State University

Exploring Communicative Aspects of Client Satisfaction, Loyalty, and Retention in a Private, Non-profit Organization: A Qualitative, Interview-Based Study of Catholic Charities

dc:creator Fortin, Amanda Michelle

thesis:degree_name Master of Science (M.S.) in Communication

Degree

thesis:*

Name thesis:degree_name: Master of Science (M.S.) in Communication
Level thesis:degree_level: Thesis

Author and committee

dc:creator, dc:contributor.*

Author dc:creator: Fortin, Amanda Michelle
Contributors dc:contributor: Jeffrey D. Robinson

Subjects

dc:subject × 6

Identifiers

dc:identifier.*

Repository record dc:identifier: https://pdxscholar.library.pdx.edu/open_access_etds/1695
OAI identifier oai:identifier: oai:pdxscholar.library.pdx.edu:open_access_etds-2694

Chain of custody

source

Harvested from: Portland State University
Base URL: pdxscholar.library.pdx.edu/do/oai/
Last updated: 2026-07-27
Source record: OAI-PMH GetRecord

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citation

Fortin, Amanda Michelle. Exploring Communicative Aspects of Client Satisfaction, Loyalty, and Retention in a Private, Non-profit Organization: A Qualitative, Interview-Based Study of Catholic Charities. Thesis thesis, https://pdxscholar.library.pdx.edu/open_access_etds/1695

Exploring Communicative Aspects of Client Satisfaction, Loyalty, and Retention in a Private, Non-profit Organization: A Qualitative, Interview-Based Study of Catholic Charities

Degree

Author and committee

Subjects

Identifiers

Chain of custody

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