{"id":{"repo_id":"portland-state","oai_identifier":"oai:pdxscholar.library.pdx.edu:open_access_etds-2694"},"canonical_url":"https://search.dev.ndltd.org/etd/portland-state/oai:pdxscholar.library.pdx.edu:open_access_etds-2694","repository":{"repo_id":"portland-state","name":"Portland State University","base_url":"https://pdxscholar.library.pdx.edu/do/oai/"},"display":{"title":"Exploring Communicative Aspects of Client Satisfaction, Loyalty, and Retention in a Private, Non-profit Organization: A Qualitative, Interview-Based Study of Catholic Charities","abstract":"","abstract_html":null,"abstract_has_math":false,"creators":["Fortin, Amanda Michelle"],"institution":null,"degree_name":"Master of Science (M.S.) in Communication","degree_level":"Thesis","degree_discipline":null,"degree_department":null,"school":null,"contributors":["Jeffrey D. Robinson"],"advisors":[],"committee_chairs":[],"committee_members":[],"year":null,"date_issued":"","date_published":null,"updated_at":"2026-07-27T20:32:38Z","subjects":["Communication in social work -- Research","Catholic Church -- Charities -- Sociological aspects","Social service -- Quality control -- Measurement","Interpersonal communication -- Research","Organizational Communication","Social Influence and Political Communication"],"languages":[],"rights":[],"rights_urls":[],"identifier_entries":[]},"links":{"outbound_url":"https://pdxscholar.library.pdx.edu/open_access_etds/1695","outbound_label":"Repository record","outbound_source":"dc:identifier"},"metadata_groups":[{"id":"people","label":"People","entries":[{"key":"dc:contributor","label":"Contributor","values":["Jeffrey D. Robinson"]},{"key":"dc:creator","label":"Author","values":["Fortin, Amanda Michelle"]}]},{"id":"academic_context","label":"Academic Context","entries":[{"key":"thesis:degree_level","label":"Degree Level","values":["Thesis"]},{"key":"thesis:degree_name","label":"Degree Name","values":["Master of Science (M.S.) in Communication"]}]},{"id":"subjects_keywords","label":"Subjects and Keywords","entries":[{"key":"dc:subject","label":"Dc Subject","values":["Communication in social work -- Research","Catholic Church -- Charities -- Sociological aspects","Social service -- Quality control -- Measurement","Interpersonal communication -- Research","Organizational Communication","Social Influence and Political Communication"]}]},{"id":"identifiers","label":"Identifiers","entries":[{"key":"dc:identifier","label":"Identifier","values":["https://pdxscholar.library.pdx.edu/open_access_etds/1695"]}]},{"id":"additional","label":"Additional Metadata","entries":[{"key":"dc:title","label":"Title","values":["Exploring Communicative Aspects of Client Satisfaction, Loyalty, and Retention in a Private, Non-profit Organization: A Qualitative, Interview-Based Study of Catholic Charities"]}]}],"canonical_facts":{"dc:contributor":["Jeffrey D. Robinson"],"dc:creator":["Fortin, Amanda Michelle"],"dc:identifier":["https://pdxscholar.library.pdx.edu/open_access_etds/1695"],"dc:subject":["Communication in social work -- Research","Catholic Church -- Charities -- Sociological aspects","Social service -- Quality control -- Measurement","Interpersonal communication -- Research","Organizational Communication","Social Influence and Political Communication"],"dc:title":["Exploring Communicative Aspects of Client Satisfaction, Loyalty, and Retention in a Private, Non-profit Organization: A Qualitative, Interview-Based Study of Catholic Charities"],"thesis:degree_level":["Thesis"],"thesis:degree_name":["Master of Science (M.S.) in Communication"]},"updated_at":"2026-07-27T20:32:38Z"}