The Effects of Human-Computer Communication Mode, Task Complexity, and Desire for Control on Performance and Discourse Organization in an Adaptive Task

<p>The present study examined how different communication patterns affected task performance with an adaptive interface. A Wizard-of-Oz simulation (Gould, Conti, & Hovanyecz, 1983) was used to create the impression of a talking and listening computer that acted as a teammate to help participants interact with a computer application.</p> <p>Four levels of communication mode were used which differed in the level of restriction placed on human-computer communication. In addition, participants completed two sets of tasks (simple and complex). Further, a personality trait, Desire for Control (DC), was measured and participants were split into high and low groups for analysis. Dependent measures included number of tasks completed in a given time period as well as subjective ratings of the interaction. In addition, participants' utterances were assessed for verbosity, disfluencies, and indices of common ground.</p>

Name thesis:degree_name

Doctor of Philosophy (PhD)

Level thesis:degree_level

Dissertation

Discipline thesis:degree_discipline

Psychology

Year dc:date.available

1997

Author dc:creator

• Bubb-Lewis, Cristina

Contributors dc:contributor

• Mark W. Scerbo
• Glynn D. Coates
• James R. Comstock, Jr.
• Raymond H. Kirby
• Danielle S. McNamara

• Communication patterns
• Human-computer communication
• Adaptive task
• Discourse organization
• Cognitive Behavioral Therapy
• Computer Sciences
• Industrial and Organizational Psychology
• Industrial Engineering

Statement dc:rights

• <p>In Copyright. URI: <a href="http://rightsstatements.org/vocab/InC/1.0/">http://rightsstatements.org/vocab/InC/1.0/</a> This Item is protected by copyright and/or related rights. You are free to use this Item in any way that is permitted by the copyright and related rights legislation that applies to your use. For other uses you need to obtain permission from the rights-holder(s).</p>

Identifier

9780591623291

OAI identifier oai:identifier

oai:digitalcommons.odu.edu:psychology_etds-1252