Relationship Building and Relational Control in the Academic Advising Session

This thesis explores what relational control patterns exist in academic advising sessions and how those patterns relate to student satisfaction with advising. The study used the relational control coding scheme and a survey of student satisfaction. The relational control indicated that neutralized symmetry (one-across, one-across) was preferred over other control patterns. Submissive complementarity (one-down, one-up) and a one-up, one-across transitory pattern were also frequently used. The satisfaction survey indicated that the length of the advising session and the number of meetings with the advisor were two variables that affected student satisfaction.

Name thesis:degree_name

Master of Arts in Communication

Level thesis:degree_level

Masters

Discipline thesis:degree_discipline

Communication

Year

1999

Author dc:creator

• Morris, Taleyna

Contributors dc:contributor

• Kelly McNeilis

• Communication

Statement dc:rights

• © Taleyna Morris

Repository record dc:identifier

https://bearworks.missouristate.edu/theses/426

OAI identifier oai:identifier

oai:bearworks.missouristate.edu:theses-1427