Training De-escalation Techniques to Emergency Medical Service Providers

Emergency medical service (EMS) providers have a higher rate of being injured or developing a work-related illness due to being exposed to violence or diseases. During their initial training and continuing education, EMS providers learn how to provide medical care, but they do not receive training on how to best respond to violent encounters. This study used simulated scenarios to determine the effectiveness of Behavior Skills Training (BST) on training EMS providers to de-escalate verbally aggressive patients. Results showed that all three EMS providers demonstrated the efficacy of BST in training de-escalation techniques, and there was some demonstration of maintenance.

Name thesis:degree_name

M.A.

Discipline thesis:degree_discipline

Applied Behavioral Science

Grantor dc:publisher

University of Kansas

Year dc:date.issued

2026

Author dc:creator

• Slagle, Amy

Advisor dc:contributor.advisor

• Zane, Thomas

• Behavioral Skills Training
• first responders
• maintenance

Language dc:language.iso

en

Dc Identifier Other

https://www.proquest.com/LegacyDocView/DISSNUM/32703799

OAI identifier oai:identifier

oai:kuscholarworks.ku.edu:1808/39381