{"id":{"repo_id":"ku","oai_identifier":"oai:kuscholarworks.ku.edu:1808/39381"},"canonical_url":"https://search.dev.ndltd.org/etd/ku/oai:kuscholarworks.ku.edu:1808/39381","repository":{"repo_id":"ku","name":"University of Kansas","base_url":"https://kuscholarworks.ku.edu/server/oai/request"},"display":{"title":"Training De-escalation Techniques to Emergency Medical Service Providers","abstract":"Emergency medical service (EMS) providers have a higher rate of being injured or developing a work-related illness due to being exposed to violence or diseases. During their initial training and continuing education, EMS providers learn how to provide medical care, but they do not receive training on how to best respond to violent encounters. This study used simulated scenarios to determine the effectiveness of Behavior Skills Training (BST) on training EMS providers to de-escalate verbally aggressive patients. Results showed that all three EMS providers demonstrated the efficacy of BST in training de-escalation techniques, and there was some demonstration of maintenance.","abstract_html":"Emergency medical service (EMS) providers have a higher rate of being injured or developing a work-related illness due to being exposed to violence or diseases. During their initial training and continuing education, EMS providers learn how to provide medical care, but they do not receive training on how to best respond to violent encounters. This study used simulated scenarios to determine the effectiveness of Behavior Skills Training (BST) on training EMS providers to de-escalate verbally aggressive patients. 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During their initial training and continuing education, EMS providers learn how to provide medical care, but they do not receive training on how to best respond to violent encounters. This study used simulated scenarios to determine the effectiveness of Behavior Skills Training (BST) on training EMS providers to de-escalate verbally aggressive patients. Results showed that all three EMS providers demonstrated the efficacy of BST in training de-escalation techniques, and there was some demonstration of maintenance.","Keywords: Behavioral Skills Training; first responders; maintenance"]},{"key":"dc:title","label":"Title","values":["Training De-escalation Techniques to Emergency Medical Service Providers"]}]}],"canonical_facts":{"dc:contributor.advisor":["Zane, Thomas"],"dc:creator":["Slagle, Amy"],"dc:date.accessioned":["2026-07-12T19:14:35Z"],"dc:date.available":["2026-07-12T19:14:35Z"],"dc:date.issued":["2026-05-31"],"dc:description.abstract":["Emergency medical service (EMS) providers have a higher rate of being injured or developing a work-related illness due to being exposed to violence or diseases. During their initial training and continuing education, EMS providers learn how to provide medical care, but they do not receive training on how to best respond to violent encounters. This study used simulated scenarios to determine the effectiveness of Behavior Skills Training (BST) on training EMS providers to de-escalate verbally aggressive patients. Results showed that all three EMS providers demonstrated the efficacy of BST in training de-escalation techniques, and there was some demonstration of maintenance.","Keywords: Behavioral Skills Training; first responders; maintenance"],"dc:identifier.other":["https://www.proquest.com/LegacyDocView/DISSNUM/32703799"],"dc:identifier.uri":["https://hdl.handle.net/1808/39381"],"dc:language.iso":["en"],"dc:publisher":["University of Kansas"],"dc:subject":["Behavioral Skills Training","first responders","maintenance"],"dc:title":["Training De-escalation Techniques to Emergency Medical Service Providers"],"dc:type":["Thesis"],"thesis:degree_discipline":["Applied Behavioral Science"],"thesis:degree_name":["M.A."]},"updated_at":"2026-07-24T02:47:03Z"}