Back to results

East Tennessee State University

Satisfaction with Police Services among Residents of Washington County, Tennessee: A Survey of Citizens' Attitudes and Opinions.

Abstract

dc:description.abstract

<p>Police executives must be responsive to the needs of the citizens in order to receive their cooperation. This study used survey responses from 190 residents of the unincorporated part of Washington County, Tennessee, to measure citizens' satisfaction with the services provided by the Washington County TN Sheriff's Office, and to determine what services and special components of the Sheriff's Office were important to them.</p><p>A significant difference was found in satisfaction with police services when compared by race, polite treatment by the police, type of contact with police, and night walking safety. However, no significant difference was found in satisfaction with police services when compared by socioeconomic status, fair treatment by the police, visibility of patrol cars in neighborhoods, and prior victimization. It was also found that the citizens felt the greatest needs of their Sheriff's Office were more officers and more jail and administrative office space.</p>

Degree

thesis:*
Name thesis:degree_name
MA (Master of Arts)
Level thesis:degree_level
Thesis - restricted
Discipline thesis:degree_discipline
Criminal Justice and Criminology
Year dc:date.issued
2005

Author and committee

dc:creator, dc:contributor.*
Author dc:creator
  • Jamerson, Russell

Subjects

dc:subject × 6

Rights

dc:rights
Statement dc:rights
  • Copyright by the authors.

Identifiers

dc:identifier.*
Repository record dc:identifier
https://dc.etsu.edu/etd/1086
OAI identifier oai:identifier
oai:dc.etsu.edu:etd-2243

Chain of custody

source
Harvested from
East Tennessee State University
Base URL
dc.etsu.edu/do/oai/
Last updated
2026-07-24
Source record
OAI-PMH GetRecord
citation

Jamerson, Russell. Satisfaction with Police Services among Residents of Washington County, Tennessee: A Survey of Citizens' Attitudes and Opinions.. Thesis - restricted thesis, 2005. https://dc.etsu.edu/etd/1086