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Eastern Kentucky University

Nursing Home Administrators' Personality And Nursing Home Quality: Correlations Between The Predictive Index And Cms Ratings

Abstract

dc:description.abstract

<p>The approximately two million residents in nursing homes are nearly totally dependent on the care they receive from the nursing homes' staff. The quality of care ranges from excellent to substandard, and the goal of this project is to understand how the top administrators' personality is related to the quality of the facility. Very little research has been done from an organizational psychology perspective on how to improve the care that residents receive in nursing homes. To help address this problem, I examined the relationship between administrator personality factors (measured by Predictive Index) and nursing home quality (measured by the Center for Medicare and Medicaid Services Five-Star Ratings). Administrators from 107 Florida nursing homes completed the Predictive Index, and these scores were correlated with the Center for Medicare and Medicaid Services ratings. The factors of extraversion and patience were most strongly correlated with nursing home quality.</p>

Degree

thesis:*
Name thesis:degree_name
Master of Science (MS)
Level thesis:degree_level
Master's
Discipline thesis:degree_discipline
Psychology
Grantor dc:publisher
Eastern Kentucky University
Year
2011

Author and committee

dc:creator, dc:contributor.*
Author dc:creator
  • Osbaldiston, Kelly Anne

Subjects

dc:subject × 7

Rights

dc:rights
Statement dc:rights
  • Copyright 2011 Kelly Anne Osbaldiston

Identifiers

dc:identifier.*
Repository record dc:identifier
https://encompass.eku.edu/etd/17
OAI identifier oai:identifier
oai:encompass.eku.edu:etd-1016

Chain of custody

source
Harvested from
Eastern Kentucky University
Base URL
encompass.eku.edu/do/oai/
Last updated
2026-07-24
Source record
OAI-PMH GetRecord
citation

Osbaldiston, Kelly Anne. Nursing Home Administrators' Personality And Nursing Home Quality: Correlations Between The Predictive Index And Cms Ratings. Master's thesis, Eastern Kentucky University, 2011. https://encompass.eku.edu/etd/17