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Eastern Washington University
Bureaucratic characteristics and TQM: are they compatible? A case study of the Bureau of Mines Spokane Research Center
Abstract
dc:description.abstract<p>The Bureau of Mines Spokane Research Center was formed in 1951 and has responsibility for mine safety, waste disposal, and the protection of ground water. In 1992 the SRC instituted a Total Quality Management hybrid program-- Quality Improvement. Utilizing the case study method of analysis, this thesis ascertains the compatibility of Quality Improvement with traditional basic bureaucratic characteristics espoused by Max Weber.</p>
Degree
thesis:*- Name thesis:degree_name
- Master of Public Administration (MPA)
- Level thesis:degree_level
- Thesis: EWU Only
- Discipline thesis:degree_discipline
- Public Administration
- Year
- 1994
Author and committee
dc:creator, dc:contributor.*- Author dc:creator
-
- Flamer, Keith R.
Subjects
dc:subject × 1Rights
dc:rights- Statement dc:rights
-
- Access perpetually restricted to EWU users with an active EWU NetID
Identifiers
dc:identifier.*- Repository record dc:identifier
- https://dc.ewu.edu/theses/825
- OAI identifier oai:identifier
- oai:dc.ewu.edu:theses-1825