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CSUniversity San Bernardino

MINORITIES' PERCEPTIONS OF CHILD PROTECTIVE SERVICES

Abstract

dc:description.abstract

<p>The study examined minority persons’ views and experiences with Child Protective Services (CPS) in the community. This study used a qualitative design with face‑to‑face interviews with 12 participants in the community. This study used the “Post‑Positivist” data analysis, which is qualitative in evaluation and explained each participant’s subjective reality.</p> <p>The study found that most participants were satisfied with the results and were dissatisfied with the process in and of itself. Overall the study found that most participants felt that there was some sort of a disconnect with social workers in reference to cultural competency. Miscommunication between the social workers at agencies and parents could have played a significant role in why participants had these experiences. However, most participants felt that the agency helped with services that ultimately left the participants feeling a sense of awareness about the purpose of the agency. The study suggests that implementing a program that would allow the community to be informed of all the programs that Child Protective Services can provide be critical in aiding and empowering the members of the community and in helping reduce CPS caseloads significantly.</p>

Degree

thesis:*
Name thesis:degree_name
Master of Social Work
Level thesis:degree_level
Project
Discipline thesis:degree_discipline
School of Social Work
Year dc:date.available
2016

Author and committee

dc:creator, dc:contributor.*
Author dc:creator
  • Hicks, Vernae Elaine
Contributors dc:contributor
  • Janet Chang

Subjects

dc:subject × 25

Identifiers

dc:identifier.*
Repository record dc:identifier
https://scholarworks.lib.csusb.edu/etd/347
OAI identifier oai:identifier
oai:scholarworks.lib.csusb.edu:etd-1443

Chain of custody

source
Harvested from
CSUniversity San Bernardino
Base URL
scholarworks.lib.csusb.edu/do/oai/
Last updated
2026-07-24
Source record
OAI-PMH GetRecord
citation

Hicks, Vernae Elaine. MINORITIES' PERCEPTIONS OF CHILD PROTECTIVE SERVICES. Project thesis, 2016. https://scholarworks.lib.csusb.edu/etd/347