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Chapman University

Motivating Community Attendance: The Role of Self-Determination Theory and Message Framing, with Moderating Effects of Organizational Credibility and Community Attachment

Abstract

dc:description.abstract

<p>A two-part, mixed methods study explored the impacts of motivational messages on a parents’ intention for their family to attend a hypothetical community Snow Day event hosted by the local County parks and recreation division. Grounded in self-determination theory (Ryan & Deci, 2000), message frame theory (Rothman & Salovey, 1997), community attachment theory (Kasarda & Janowitz, 1974), and organizational credibility the study examined these factors and their impacts on behavioral intention. In Study One, two focus groups assessed parents’ perceptions of credibility of a local government agency hosting the event, as well as perceptions of the flyer advertising the event. Findings revealed that perceptions of organizational credibility for a local government agency are similar to a private company, social norms played a crucial role in decision making, and the organizations’ reputation was relied upon for determining if further research is necessary.</p> <p>Study Two Part One was a pilot test of the messages to ensure that the six message conditions were received by participants (autonomy-gain, competence-gain, relatedness-gain, autonomy-loss, competence-loss, relatedness-loss). Study Two Part Two was a between-subjects experiment where participants saw one of the six message conditions along with the flyer motivating them to attend the event. The results indicated that participants were unable to recognize message conditions, and the results of the hypotheses were unsupported. However, findings show that past behavior, trust in local government, and community attachment all significantly predict a parents’ intention to attend the event. The study’s limitations and future directions are discussed.</p>

Degree

thesis:*
Name thesis:degree_name
Doctor of Philosophy
Level thesis:degree_level
Dissertation
Discipline thesis:degree_discipline
Health and Strategic Communication
Year
2025

Author and committee

dc:creator, dc:contributor.*
Author dc:creator
  • Batson-Bright, April
Contributors dc:contributor
  • Dr. Sara LaBelle
  • Dr. Keith Weber
  • Dr. Mark Hopson
  • Dr. Keith Fulthorp

Subjects

dc:subject × 6

Identifiers

dc:identifier.*
OAI identifier oai:identifier
oai:digitalcommons.chapman.edu:communication_dissertations-1012

Chain of custody

source
Harvested from
Chapman University
Base URL
digitalcommons.chapman.edu/do/oai/
Last updated
2026-07-24
Source record
OAI-PMH GetRecord
citation

Batson-Bright, April. Motivating Community Attendance: The Role of Self-Determination Theory and Message Framing, with Moderating Effects of Organizational Credibility and Community Attachment. Dissertation thesis, 2025. https://digitalcommons.chapman.edu/communication_dissertations/13