Global ETD Search
Search theses and dissertations gathered from participating repositories worldwide. Every result links back to the library that holds it. No account is needed.
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Showing 1 to 20 of 157 for “"user satisfaction"”.
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An investigation of technical support issues influencing user satisfaction
… changed the way business is carried out. As the user population evolves into a much more technical and demanding group, their needs are also changing. With this change, Management Information Systems (MIS) departments must develop new ways of providing service and support to the user community. …
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Public acceptance and user satisfaction of a prototypic housing unit in Blacksburg, Virginia
… as evidenced at open house sessions, to evaluate user satisfaction as evidence of livability, and to make recommendations for design changes before replication. An 80 item questionnaire, with a five point acceptable/non-acceptable range, was used to assess public acceptance. User satisfaction was …
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Relationships between owner/user satisfaction and the incorporation of daylighting into the retail building
… effective incorporation of daylighting and owner/user satisfaction with the retail building type.
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Assessing the quality of airline websites and its impact on user satisfaction and continuance intention
… offer high quality websites that satisfy online users and entice them to continue using these websites in the future. Numerous studies have investigated the concept of website quality and used various research instruments to assess user-perceived website quality. However, very few of these …
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Student Perceptions and Expectations of Library Services Quality and User Satisfaction at Walters State Community College.
… and p values to determine students' level of satisfaction with the library.</p><p>Independent samples t tests were conducted to analyze the association between perceived means of the 3 service quality dimensions for the following: (1) Walters State Community College compared to 4 other …
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Overall Satisfaction With Dental Information Systems: an Investigation of Perceived Importance and User Satisfaction With Individual Functions
This study examined overall user satisfaction with dental information systems (DIS). Further, the perceived importance and user satisfaction with individual DIS functions was examined. The influence of sources of information on the selection of a DIS was also studied. This examination was based on …
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FACTORS CONTRIBUTING TO CONFLICTS AND USER SATISFACTION AT LAKE GASTON : EXAMINING CONFLICT BETWEEN PERSONAL WATERCRAFT USERS AND ANGLERS
… resource sites, few studies of recreational user conflict examine the interaction of PWC users with other water-based recreationists. The purpose of this study was to examine the relationship between PWC users and anglers (on-shore and in motorboats) to determine: 1) if conflict exists …
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Multimodal Interaction in Electronic Customer Loyalty Management Systems: An Empirical Investigation
… (e-CLMS) in terms of efficiency, effectiveness, user satisfaction, and understandability of the customisation tasks and information communicated. The potential of users developing loyalty as a result of better usability and user satisfaction is also accessed via questionnaires. The first …
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A Geospatial Approach for New Perspectives on Satisfaction with Health Services in Malawi
… dissertation explored the spatial pattern of user satisfaction with health services and factors, including policies that potentially explain the variation in the district-level of user satisfaction with health services. Nationwide secondary data was extracted from the 2002 Core Social Welfare …
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A Comparison of Methods to Construct an Optimal Membership Function in a Fuzzy Database System
… membership that satisfies the largest number of users is difficult. Five different methods of determining the membership function: the Direct Rating Method, the Random Method with step sizes of .02 and .03, the Steplock Method, and the Weighted Average Method, were compared on the basis of …
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Public-private partnerships in space projects : an analysis of stakeholder dynamics
… roles: conflicts of interest among parties, user satisfaction, and the private partner's revenue risk. The three variables represent interests of stakeholders such as the public sector, private partners, and users. Conflicts of interest among parties increase cost schedule inefficiencies. …
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Coping and adjustment in adults with limb loss
… design was utilised in order investigate service user satisfaction with their prosthetists’ communication style, in order to establish whether this demonstrated significant predictive value in prosthesis related adjustment outcomes above that consistently demonstrated by other predictors. Results …
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E-book usage in academic libraries: does the research indicate it is a tame solution or wicked problem ?
… behind use, how they are being perceived and user satisfaction. In recent years, academics and researchers have been investigating e-book usage and user satisfaction at their respective institutions. This dissertation looks at e-book usage in academic libraries through a systematic review of …
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IT management in the aerospace industry
… Planning, Top Management involvement and User Satisfaction. However, a major effort needs to be placed on improving user satisfaction as it is not always properly managed and hinders returns from IT. The lack of extensive communication also hinders the returns from IT by not guarantying …
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Developing a model for the application of post-occupancy evaluation (POE) as a facilities performance enhancement tool in the higher education sector
… on the identification of factors that influence user satisfaction and development of complex quantitative models. Users of such models seek to learn lessons from projects to improve the design and delivery of facilities and enhance their performance in use. However, the extent to which existing …
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Modeling Utilization of Planned Information Technology
… The antecedents of technology use involve user, system, task and organization characteristics as well as externalities which can affect all of these entities. However, measurement of the interaction effects between these entities can act as a proxy for individual attribute values. A model …
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