Global ETD Search
Search theses and dissertations gathered from participating repositories worldwide. Every result links back to the library that holds it. No account is needed.
Results
Showing 1 to 20 of 48 for “"service workers"”.
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Audio-visual presentation of four motion economy principles for food service workers
Digitized by Kansas State University Libraries
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Emergency service workers' coping in response to traumatic events : associations with psychiatric symptoms
… and posttraumatic symptomology in emergency service workers in the Western Cape. Three fundamental coping strategies were assessed: seeking social support, problem-solving, and avoidance. I hypothesised that seeking social support and problem-solving would be associated with decreased levels …
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Drivers of flow and commitment among service workers : an empirical exploration of Goffman’s institutions in the UK Branded Restaurant Industry
This thesis explores the theory of Goffman’s institutions and applies his concept to the UK Branded Restaurant Industry. Restaurants in the UK are a large part of the tourism hospitality industry, representing around 50% of the business activity in these fields, of which we see dominance from a …
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Exploring Racially Informed Factors and Assessing Their Impacts on the Working Conditions and Burnout among Bicultural Asian Human Service Workers
… community, bicultural and bilingual Asian human service workers play a critical role in providing culturally and linguistically aligned health and social services. However, these dedicated workers have not received much attention. Therefore, this research, based on the Asian Critical Race Theory, …
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How Cumulative Stress Affected the Lived Experience of Emergency Medical Service Workers after a Horrific Natural Disaster: Implications for Professional Counselors
… to strike the United States. Emergency Medical Service (EMS) workers from around the nation were dispatched to the disaster area to aid in the recovery operation. A small squad of volunteers from a regional disaster response team was dispatched on October 2005 by FEMA to Hurricane Katrina …
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The meaning of quality in living service environments: An analysis of the experiences of people with disabilities, elderly people and service workers
… of quality as it relates to living in a service or being supported by a service to live in the community. The study was naturalistic in design and used a phenomenological approach and inductive analysis. It involved immersion in living services for a two year period, in-depth interviews …
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A Means to An End: Articulations of Diasporic Blackness, Class and Survival among Female Afro-Caribbean Service Workers in New York City
… of Afro-Caribbean women working in the service sector who perform as: domestics, healthcare workers, retail workers, and food service workers and interrogates the complexity of their lives outside of the context of work to capture the fullness of their lives. By analyzing Afro-Caribbean …
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The Use of Criteria for Decision Making in Child Placement Situations
… They were: (1) What criteria do child protective service workers use to make protective custody decisions in abuse and neglect case situations? (2) What is the impact of varying organizational effort regarding a formal decision making model and the training of direct service workers in its use in …
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Baristas: The artisan precariat
… levels of skill and/or social status ascribed to workers within the service work triadic relationship (customers, coworkers/managers and workers). The higher the level of skill or social status, the greater the capacity of workers to experience more autonomy in their work and/or access improved …
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Information use by levels in human service organizations
… frequency with which information about clients, services, staff, and finances are used by human service workers. The 241 questionnaire items were developed from 66 information items determined to meet minimum information requirements for community mental health centers (CMHCs).
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The vulnerability work attitude: an examination of uncertain exchange outcomes in a tipping occupation
Service workers who are paid in tips experience a particular type of occupational uncertainty. It stems from the lack of contract securing wages, When wages, the terms of the work exchange, are not specified, then the outcome of work exchange is uncertain. The attitude that develops in response to …
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The State of the Anti-Union Address: A Rhetorical Critique of Select Service Worker Training Methods
… surveillance, and anti-union rhetoric used with service workers in select American chains and franchises. Brief histories are provided, including those of technical writing, the rise of unions in America, and how technical writing became inextricably linked with labor. A major shift occurred in …
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Musculoskeletal Injury amongst Illinois Hospital Workers: Incidence, Severity and Staffing, 2018-2023
Introduction: Hospital workers experience musculoskeletal disorders (WMSDs) at rates substantially higher than workers in most other industries, yet regulatory approaches have largely focused on patient-handling hazards and Registered Nurses, with limited attention to other occupational groups or …
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Service Recovery through Empowerment: HRM and Performance in the Hotel Sector
… management style, employee empowerment and service recovery performance (SRP) in the three to five-star hotel sector in Sri Lanka. Because service recovery refers to how firms respond to service failures, this study focuses on the SRP of employees. Both qualitative and quantitative data were …
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Factors predicting child protective services' provision of and referral to services for parents with a mental illness
… of having contact with child protective services and afterwards, of experiencing negative outcomes such as loss of custody. Child protective service (CPS) workers may be able to connect parents with an SMI with services and resources to help address mental health, parenting, and other …
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Consumer Food Socialization in the School and Home
… the interactive effect peers and adults, namely service workers, have on children’s food socialization in a public-school lunchroom. By combining a Loseke’s (2007) layered narrative model and the Hunt-Vitell model of marketing ethics (1986, 2006), I posit that value is co-created between …
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Gendered boomtown impacts: a social service perspective on experiences of women in resource extraction communities
… and in-depth interviews with 10 social service workers. The findings indicate that economic dependence, family impacts, and lack of affordable housing are the largest challenges facing women in boomtown communities. This thesis also discusses recommendations offered by social service …
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Black Feminist Autobiographical Inquiry into the Experiences of a Teen Mom
… that can be used by educators and social service workers alike when interacting with teen mothers and their families. I conclude my personal narrative with a set of recommendations for helping teenage mothers to become educational successes.
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