Global ETD Search
Search theses and dissertations gathered from participating repositories worldwide. Every result links back to the library that holds it. No account is needed.
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Showing 1 to 5 of 5 for “"Product and Service Quality"”.
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The price sensitivity of industrial buyers to softwood lumber product and service quality: an investigation of the U.S. wood treating industry
The value-based approach to defining quality was used to investigate the value perceptions of softwood lumber treaters in the United States. Conjoint measurement techniques were used to estimate the trade-offs treaters make between quality enhancing attributes and price. Five intrinsic lumber …
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Reflexões sobre a divulgação de produtos e serviços em arquivos e o papel do arquivista
Discusses on the dissemination of products and services of archives, as well as issues related the identification, concept and features of products and services archival. Emphasizes the importance of institutions perform the dissemination of information to users. In this sense, presents three types …
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Identifying and eliminating the root causes of the undesirable effects present in small manufacturing business production systems
… Furthermore, the present high interest rate and newly legislated business and labour laws have created unfavourable conditions for small manufacturing businesses. For small manufacturing businesses to survive in this competitive market and under unfavourable conditions, they require increased …
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The Influence of Consumer and Brand Social Responsibility on Brand Loyalty in Quick-Service Restaurants
Social responsibility and ethics have been shown to have a positive influence on consumer behavior, however the vast majority of related research has measured this relationship indirectly through scenario analysis of hypothetical firms rather than consumers' perceptions of real-world firms. This …
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Empirically derived dimensions of quality for softwood lumber
Quality perceptions of three major softwood lumber consumers: wood treaters, truss manufacturers, and home centers were investigated to determine their definition of softwood lumber quality. Data was gathered through a mail survey of buyers in each of the three groups. In total, 867 responses were …