Global ETD Search
Search theses and dissertations gathered from participating repositories worldwide. Every result links back to the library that holds it. No account is needed.
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Showing 1 to 20 of 37 for “"IT services"”.
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Strategy, structure, and performance of IT services firms
Sales of services are becoming a major source of revenues across industries. The shift towards services has been exacerbated as human capital has gained in importance in the "knowledge economy." And yet, products businesses have historically attracted, and are still attracting, most of the …
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Innovations in professional services firms engaged in outsourcing of IT services
… understand the unique features of Professional Services Firms and the challenges associated with effective knowledge management in these firms. A framework is developed to analyze innovations in this industry, based on: type and process of innovation, readiness of the firm for the innovation, …
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Global delivery of IT services : looking beyond the global delivery model
… is to analyze the factors that create competitive advantage through global delivery of IT services. Research on this thesis consists of a review of IT services markets and globally distributed operating models for IT services. A simple framework is created to analyze global delivery models …
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Outsourcing IT Services and service level agreements in South Africa's retail sector
… an attempt at examining the state of outsourcing IT services and the use of Service Level Agreements (SLAs) amongst the large retailers of South Africa. Questionnaires were sent to all the large retailers, and various respondents from these organisations provided information regarding their …
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Planejamento estratégico de serviços de TI da Inteligence informática - João Pessoa - PB
… in the contemporary world, evolving from services of operational and tactical level and becoming part of the highest levels of organizations as in the plan of occupation and strategic alignment in the associations. The objective of this research is to evaluate the strategic planning …
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Information technology capability services that support organisational innovativeness in agriculture companies
Organisations require the ability to continuously adapt to their changing operating environments to remain relevant. Specifically, agriculture companies operate in environments characterised by fast-changing markets and environmental conditions. Organisational innovation (OI) allows these …
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The use of Information technology at BUAN Library by beef production farmers in Lobatse-Botswana
… study aimed to explore the role of library-based IT services in enabling access to information on best practices for beef production, market prices and trends, disease management, and other relevant topics. It also examined the training and support provided to farmers using library-based IT …
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Analysing Innovative Idea of 'Make In India': India's Journey from 10th Largest to 5th Largest Economy
… a lot of developing countries are focusing on. It is evident historically that Manufacturing is imperative for rapid development of a nation and its economy. India is one of the fastest growing economy in the world, which has been mainly an agriculture based economy until 1980s. Late 1990s, the …
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The relationship of the business with the in-house IT department : A customer-provider perspective.
Unsuccessful IT Implementations can often be traced to organizational issues. Some of these problems originate from failures of the working relationship between the in-house IS department and other areas of the business. Before interventions can be designed to address these issues, the nature of …
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Trends in IT outsourcing : a vendor perspective
… under the supervision of Professor Gabriel Bitran. The overall thesis looks at intermediaries in the IT service market, and specifically how Imaging and Computing Corporation (l&C) is positioned in the market. It has been broken up into four parts, with each part an independent thesis …
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Strategies for the development of the software industry in Columbia
Using Michael Porter's framework for the competitiveness of the nations and Professor Michael Cusumano's theory on the orientation of the software companies toward services, I analyzed the country of Colombia's software industry to elaborate a diagnosis of current conditions and to generate some …
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Perceptions of cloud computing in the South African government
… to provide efficient Information Technology (IT) services to the citizens because of the fragmented approach in government where each department procures their own IT services and equipment. This leads to a silo approach and no sharing across the departments. The rapid technology advancements …
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Privacy and security in the clouds: IT security and privacy standards in the EU and US
… model for accessing information technology (IT) services, and an opportunity for governments to reduce maintainance costs of IT infrastructure. However, relying on commercial cloud services may prove challenging for privacy and security if cloud service providers cannot guarantee adequate …
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The IT Capability Maturity Framework: A Theory for Continuously Improving the Value Delivered from IT Capability.
… challenges in meeting increasing demand for IT services in the face of numerous challenges such as cost pressures, complexity, demand for innovation and increasingly the requirement to demonstrate value from IT investments. Research shows that CIOs struggle to capture and state the return …
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Building CTRnet Digital Library Services using Archive-It and LucidWorks Big Data Software
… time. In this thesis, we describe the CTRnet Digital Library and Archive which aims to permanently archive crisis event information by using Archive-It services and then provide access to the archived information by using LucidWorks Big Data software. Through the Big Data (LWBD) software, we take …
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Resource Allocation in Vehicular Cloud Computing
<p>Recently, we have witnessed the emergence of <em>Cloud Computing</em>, a paradigm shift adopted by information technology (IT) companies with a large installed infrastructure base that often goes under-utilized. The unmistakable appeal of cloud computing is that it provides scalable access to …
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Efficient web services discovery and composition
… promises to bridge the gap between Business Services and IT Services, enable technology to help people perform business processes more efficiently and effectively, and enable businesses and organizations to collaborate globally through standard services. With the rapid development and …
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Global expansion strategies for software firms
The business competition in the software industry is increasingly becoming a global competition. In this era with a fast-paced innovative environment, strategy plays an important role for managers in software companies in defining its own globalization approach. This thesis discusses the …
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