Global ETD Search
Search theses and dissertations gathered from participating repositories worldwide. Every result links back to the library that holds it. No account is needed.
Results
Showing 1 to 20 of 57 for “"Chatbots"”.
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Supporting students’ peer assessment using chatbots
DSpace SAF Submission Ingestion Package generated from Vireo submission #15397 on 2020-08-25 at 17:44:28
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Designing Secure Mental Healthcare Chatbots for Older Adults
… For those looking for mental health treatments, chatbots have evolved as user-friendly, accessible platforms that provide remote access and convenience. However, for chatbots to be effective, users must divulge personal and sensitive information, such as demographics, insurance information, and a …
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Using chatbots to correct COVID-19 misinformation: a controlled experiment
This Thesis was approved for publication on 2022-07-22 at 09:44.
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Chatbots and 3D maps : evaluating information retrieval across multiple mediums
In this thesis, we present data retrieval accomplished through two extremes of affordance. First, a natural language understanding (NLU) driven chatbot, which has minimal affordance -- the only visual cue users are given is an empty text box, an initial greeting message, and a list of general …
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Beyond the Checkbox: Leveraging AI Chatbots for Inclusive Demographic Data Collection
Traditional demographic surveys compress rich identities into rigid checkboxes. This dissertation asks whether a conversational chatbot, powered by GPT-4o, can restore that nuance. In a within-subjects experiment, 230 participants completed both a chatbot conversation and the standard Office of …
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Customer resistance to chatbots in financial services: a social exchange theory perspective
Chatbots are becoming the new employees as they are increasingly being used by financial service providers to replace humans in customer interactions. Despite the numerous advantages chatbots offer, overcoming customer resistance remains challenging for firms. This study leaned on social exchange …
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The Promise and the Peril of Equipping Service Chatbots with Emotions and Choices
… about the implications of equipping service chatbots with some important features such as emotional capabilities and choice provision. My dissertation not only investigates how customers respond to chatbots with emotional capabilities and choice-equipped chatbots during a service interaction, …
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Chinese language teaching facilitated by anthropomorphised technologies: Using chatbots as smart teaching assistants
… teachers’ perceptions and engagement with chatbots, aiming to uncover language teachers’ attitudes towards and current status of chatbot use, as well as potential collaborative relationships between teachers and chatbots. This study adopts a qualitative method to analyse the data collected …
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Chatbots and the Initial Account Interview for Gathering Eyewitness Information: Development, Research and Efficacy of ‘ChatCharlie’
… Account Interviews and suggests the potential of chatbots as a novel interviewing modality referred to as ChatCharlie. The thesis reports the development and first evaluation of ChatCharlie, aligning its design with best interviewing practices and psychological insights into human-computer …
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Impacto del uso de Chatbots en la satisfacción y lealtad de consumidores de servicios de telefonía en Lima Metropolitana (2024)
… explorar soluciones basadas en IA como los chatbots. Esta investigación cuantitativa tuvo por objetivo analizar la relación entre el uso de chatbots, medido en sus dimensiones Interacción (I), Personalización (P) y Resolución de Problemas (RP); y las variables dependientes Satisfacción (S) y …
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Territorial Violence and Design, 1950-2010: A Human-Computer Study of Personal Space and Chatbot Interaction
… and affect are uniquely brought together, with chatbots as the research object to argue that their ongoing development as artificial agents, and the ambiguity of violence they can engender, have broader ramifications for a socio-technical research programme. These literatures help to understand …
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Future talk : the race to build a bot that gabs like a human
… including Reddit and Twitter comments. As chatbots like Gunrock become more prevalent, their designers must make important decision to determine what chatbots say, which in turn has influence on the user.
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The Emancipatory Role of Technology in Mental Healthcare: The Case of Conversational Artificial Intelligence and Digital Platforms
… Conversational artificial intelligence (e.g., chatbots and large language models) and digital telehealth platforms, given their unique features (e.g., low operational costs, and scalability) have what is required to address the above-mentioned obstacles and thus be regarded as practical …
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On Performance and Trustworthiness of AI: from inverse problems to Artificial General Intelligence
… broader applications with the advent of modern chatbots. However, AI systems have repeatedly been shown to be prone to producing hallucinations, plausible yet false solutions that could be mistaken for correct answers. This vulnerability undermines trust in AI systems, and thus an examination of …
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ParentCoach: co-designing a chatbot to support first-time parents
… empathy to support vulnerable parents, ensuring chatbots complement healthcare professionals, building clinician trust through credible sources and endorsement by reputable healthcare institutions, and enabling repeated access to information to aid parents' information retention. I then conducted …
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ParentCoach: co-designing a chatbot to support first-time parents
… empathy to support vulnerable parents, ensuring chatbots complement healthcare professionals, building clinician trust through credible sources and endorsement by reputable healthcare institutions, and enabling repeated access to information to aid parents' information retention. I then conducted …
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A corpus based approach to generalise a chatbot system
… are talking with real humans. Up to now most chatbots serve as a tool to amuse users through chatting with a robot. However, the knowledge bases of almost all chatbots are edited manually which restricts users to specific languages and domains. This thesis shows that chatbot technology could …
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Un método para el aprendizaje de soluciones eud mediante la integración de un agente conversacional
… conocimientos avanzados de programación. Los chatbots, que son herramientas de software que interactúan con las personas mediante texto o voz, podrían integrarse en soluciones EUD para facilitar a los usuarios el proceso de aprendizaje de estas, promoviendo la adopción de este tipo de las …
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Characterising user engagement of parents with the Aurora chatbot
Chatbots have the potential to enhance everyday life by providing information, customer support, personal assistance, and more across various sectors, making them versatile tools for modern living. In childcare, they have the potential to provide parents with relevant and acceptable childcare …
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